Question about Viking 24 in. Professional Series VUD141 (Ultra-Premium) Built-in Dishwasher

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Dishes are not being cleaned properly.More than normal amount of water in drain and I dont know how to remove the lower drain cover.

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  • bobmcgee Apr 25, 2010

    The handbook for dishwasher recommends removing lower drain screen but I dont know how to do that --afraid to break it.I have removed the small trap and filter and have access to "bowl" which is full of water.

  • bobmcgee Apr 25, 2010

    how do I remove lower drain cover As suggested in Manual/

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Hi


Thanks for using FixYa. Check the water temperature inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible. This would have happened as the dishwasher was overloaded with more than prescribed number of dishes. Check the spray arm and pump cover for splits or leaks. As the dishwasher is not draining properly, this issue is related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter. Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Apr 25, 2010

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Hello. One of several issues can cause your problem. Read on...
A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again. Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support. Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them. Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water. Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing. Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it. Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced. Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced. Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.

Posted on Apr 25, 2010

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1 Answer

My dishwasher is not draining completely. There seems to be more water left than last time I used it. Also, I tried to used the cancel/drain feature, with no success. Please give me some suggestions!


Hi and welcome to FixYa, I am Kelly

The drainage problems are caused by particulate in the drain.

There are 3 areas that cause restrictions with larger food particulate
1. The Air-Gap (if equipped) but the most common blockage point,
2. The sink connection. This is usually a garbage disposal connection. If the user is not properly rinsing long enough while the garbage disposal is in use the garbage disposal / dishwasher connection port is blocked with garbage disposal debris.
3. The bottom of the dishwasher sump area under the lower wash arm. If this area is blocked the user will complain of dirty dishes post cycle, It also causes drainage problems, If the user says dishes are not getting clean and it is not draining properly this will be the LAST area to check. Do 1 and 2 first.

I have had multiple call backs on some units... I have learned to call a brief moment before stopping by and inspect the DIRTY dishes in the dishwasher, the sump, air-gap and sink connection. Most of the time I find that the user is placing dishes with large food particulate in the dishwasher or... they are not letting the water run long enough when using the garbage disposal so the garbage disposal port clogs. These are the same folks that have things like pump impellers and pump housings that get broken due to their daily routine habits.

You wil have to clean all of the drain connections for the dishwasher pump outlet all the way to the sink connection. The Air-Gap is the most common area for blockages so pull off the cover.. unscrew the inner top nut NOTING the installed position BEFORE removal and clean out the Air-Gap (if you have one) Otherwise remove the drain hose at each connection and remove the debris. It is OK ot reconnect each connection after your done cleaning. This will solve about 85% of dishwasher drain problems. The last 15% the lower wash arm and support has to be removed to inspect for pump impeller damage or motor pump housing damage.

FYI the 2nd most common reason for drain problems is the actual sink port connection being clogged. Just clean the drain hose connection ports and the air-gap.

I think once you get all of your drain connections cleaned that your dishwasher will operate normally.

Thanks for choosing FixYa,
Kelly

Jun 17, 2011 | Whirlpool Dishwashers

1 Answer

Dishwasher won't drain properly. Dishes aren't properly cleaned


Hi



If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound. If it seems as a low water pressure then check the fill valve.


Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete.

Dishwasher not draining issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. Check the drain hose for any visible clogging, remove if present. If no visible lint is present then remove then turn off the dishwasher and remove the drain hose and check for any visible clogging. If still not visible then the drain filter or drain pump is clogged and you'll need to clean the drain filter and drain pump.


The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes.



Hope this helps...


Daniel

Oct 25, 2010 | Jenn-Air 24 in. JDB2150AWP Built-in...

1 Answer

Water does not drain out


Hi and welcome to FixYa, I am Kelly.

There is always just a minimal amount of water in the bottom of a dishwasher so that the pump seal does not dry out causing water to run through the pump motor. Usually though it is not visible yet is is possible.

Excess water in the bottom of the tub post cycle are a sign of draining problems however this is a list of what it could be.

1. A partially clogged drain
2. The timer motor is not functioning properly
3. A broken or worn pump impeller
4. Clogged wash arm holes.

Here is what you need to do:

Check your entire drain system. Start at the final outlet and work your way backward to the motor pump connection on the dishwasher.

Suspected areas are.

a. The sink connection outlet is clogged (this can be inside a garbage disposal.

b. The air-gap is clogged in the very top part of the air-gap (Usually located on the back of the sink and is around 3 inches tall) Remove the cover, unscrew the top nut and check under the horse shoe bend inside the plastic top for obstructions. Clean as needed)

c. There is debris on top of the the motor pump housing blocking the inlet drain. (This would be inside the housing of the lower wash arm on the very bottom)

d. The motor pump outlet drain port is partially blocked. (only accessable from the motor pump exit hole after drain hose removal.)

A partially blocked inlet tub drain to the motor pump would also explain why the lower part of the dishes are not getting clean. Additionally you would have spotted dishes post cycle.

When the drain is partially blocked some models use the float level switch in the tub to control the advancement of the timer. If the water does not drain the motor pump continues to run and run and the cycle does not advance until the tub is drained and the float switch senses same. i.e extended cycle
Check under the float assy for debris.

One more thing to check is the lower wash arm holes for debris or obstructions. If the wash arm is retaining water it can drip out after a drain cycle and cause the puddling you noticed.

Thanks for using FixYa.

Kelly

Apr 29, 2010 | GE 24 in. Profile PDW7800 Built-in...

1 Answer

Not washing dishes


Hi and welcome to FixYa. I am Kelly.

Dirty dishes post cycle are a sign of draining problems however this is a list of what it could be.

1. A partially clogged drain
2. The timer motor is not functioning properly
3. A broken or worn pump impeller

Here is what you need to do:

Check your entire drain system. Start at the final outlet and work your way backward to the motor pump connection on the dishwasher.

Suspected areas are.

a. The sink connection outlet is clogged (this can be inside a garbage disposal.

b. The air-gap is clogged in the very top part of the air-gap (Usually located on the back of the sink and is around 3 inches tall) Remove the cover, unscrew the top nut and check under the horse shoe bend inside the plastic top for obstructions. Clean as needed)

c. There is debris on top of the the motor pump housing blocking the inlet drain. (This would be inside the housing of the lower wash arm on the very bottom)

d. The motor pump outlet drain port is partially blocked. (only accessable from the motor pump exit hole after drain hose removal.)

A partially blocked inlet tub drain to the motor pump would also explain why the lower part of the dishes are not getting clean. Additionally you would have spotted dishes post cycle.

When the drain is partially blocked some models use the float level switch in the tub to control the advancement of the timer. If the water does not drain the motor pump continues to run and run and the cycle does not advance until the tub is drained and the float switch senses same. i.e extended cycle

One more thing to check is the lower wash arm holes for debris or obstructions.

Thanks for using FixYa.

Kelly

Apr 27, 2010 | KitchenAid 24 in. KUDI01FLSS Stainless...

1 Answer

There is a lot of crud in the bottom of my dishwasher. It is 4 years old. the dishes are not clean.


Hi

Thanks for using FixYa. Check the water temperature by using a thermometer inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible.

This would have happened as the dishwasher was overloaded with more than prescribed number of dishes. Check the spray arm and pump cover for splits or leaks. As the dishwasher is not draining properly, this issue is related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter.

Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. If you have checked the air gap and the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Jan 21, 2010 | Dishwashers

1 Answer

Our dishes come out with grit all over them. We have tried running smaller loads, longer cycles and nothing seem to work. Any suggestions on what we can do?


Hi,

I Hope that would Solve the issue. However, i thought i should also tell you certain Tips that would help you a,lot to fix this.

Water needs to be hot for the dishes to get clean. Manufacturers recommend that you run the hot water in the sink prior to running the dishwasher. The heating element/ booster may not be working correctly and may have to be tested and replaced if necessary. To Test :-

http://www.partselect.com/repair.aspx?appliance=dishwasher&part=test-heating-element

. Also, turning up the temperature on the hot water heater can help with the dishwashers hot water.



The spray arms tiny holes may be clogged/ dirty. Inspect them and remove and clean them if necessary. This could be the cause, definitely do this step; food can get caught inside them and prevent the spray arms from spinning.



Verify that the filter/ drain gate at the bottom of the unit, below the bottom spinner, is clean and not blocked with debris. You can remove the lower spray arm and remove the strainer and a few other parts to inspect the sump area. Any debris in the sump area could be preventing proper water circulation at the spray arms.



Verify that the correct amount of detergent is being used, also the wrong type can effect the wash. Powders dissolve better in hot water. Verify that the detergent cup is clean and working properly. Also, make sure that pans, etc. are not covering or blocking the detergent cup.



Verify that water from the sink drain is not making it's way back into the dishwasher. I would recommend creating a high loop in the dishwasher drain pipe, which is attached to the sink drain, under the sink. The high loop can be fastened to underneath the countertop. This will prevent any water from entering the dishwasher from the sink; it also prevents the dishwasher drain water from making it's way back into the dishwasher.


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Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Jan 02, 2010 | KitchenAid Dishwashers

1 Answer

Dishes do not clean same detergent and rinse no change to amount


The problem is hard water. There is a new product out called the dishwasher filtration system. It filters the water before it enters your dishwasher. It works amazing and has a money back guarantee. You will love the way your dishes look after the first load. It is also very affordable (like 70 bucks). Go to www.dishwasherfilter.com to find out more info.

Jul 06, 2009 | Bosch 24 in. SHX46A05UC Built-In...

1 Answer

Dishwasher not cleaning dishes on top rack


Check the riser tube coming from the pump assembly and be sure it isn't blocked or that something else isn't obstructing the pump intake area. Make sure the upper wah arm assembly isn't excessively loose on the spindle and losing pressure because it's leaking. You may have to remove the lower rack, lower wash arm and cover to see.

If everything is clear, it could be a worn or damaged pump impeller. If the machine drains normally, it's not the motor.

May 16, 2009 | Dishwashers

2 Answers

KitchenAid Superba KUDSO1FLSS3 Not Rinsing? No Cleaning at all!


Hi there,

Here are a couple of things that you can try:

If there is hard water residue or film left on the dishes:
Check water hardness.
If the water is hard, use maximum detergent or try pouring 1/4 cup of Dishwasher Magic into the bottom of the dishwasher. I would also recommend using the High Heat option to ensure proper cleaning. To clean the dishwasher, use a cup of vinegar and place it in the upper rack.

Detergent carryover:
Check water hardness.
If it's below 10 grains, use less detergent and the High Heat option.

It is also possible that you may have a problem with the drain loop check valve as it's not sealing. This may cause residue or food to be left on the dishes. For this, I would recommend you have a technician do it, as it requires replacing the entire drain loop.

Let me know if any of this solves the problem.

Oct 12, 2008 | KitchenAid 24 in. KUDI02IRBS Stainless...

1 Answer

Not cleaning properly


It sounds like the dishwasher is not completely draining... this leaves particulates floating in the water and is redispersed during the next cycle.

If it were me, I'd consider taking apart the bottom rotating sprayer and the plastics that cover the draining impeller (or pump). My guess is that contains a large amount of debris which should be cleaned out. If that isn't the case, check the pump itself. Something might be in there preventing it from working, or may have damaged it in a previous cycle (ie: chicken bone). Any screens or traps should be completely clean. If you use powdered detergent, there might be a buildup of solidified detergent preventing things from working properly and will need to be cleaned. If you use powdered detergent, consider switching to liquid as it tends not to solidify.

Let me know how it goes. Please rate accordingly.

May 08, 2008 | Tecnik 24 in. TKD795/3 Built-in Dishwasher

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