Question about Bosch Nexxt 500 WFMC3301 Front Load Washer

1 Answer

Washer quit? After start button is pressed, door locks water starts but no spin, I can hear a relay clicking, every 30 seconds or so but the drum won't turn. Is there some sort of reset on this thing? Its about two years old, is it smoked already?

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  • rzecca420 Apr 26, 2010

    Belt seems fine, I don't have a display at all on this model to recieve a code. Okay I just ran and took a second look, sorry its actually a Nexxt 100 model. The book i recieved with it said Nexxt 500? Any other suggestions? I'm going to call thier customer service number tomorrow.
    Thank You,

  • rzecca420 Apr 26, 2010

    It was the soap sensor, ran hot water from sink into the washer, spun the drum around by hand, until the soap sensor residue/undissolved soap loosened up enough to release. Seems to work again now. Thanks for the advise.

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  • Bosch Master
  • 2,605 Answers

Hi, I would first check to make sure the belt hasn't simply spun off or broke before jumping right to it being "smoked". That is what it sounds like, based on your description. Pull the back panel off and visually inspect the components, look for a losse/broken belt, loose wiring harness. I'd suspect the belt is off or broken since if the motor where bad that should initiate an error code. Lef me know what you find and I'll try to assist you further...if need be. Good luck. Please take a moment and rate this info accordingly to its helpfullness to you. Macmarkus :)

Posted on Apr 25, 2010

  • Mark MacDonald
    Mark MacDonald Apr 26, 2010

    Hello,

    with Bosch washers as well most others, a display is not needed to indicate an error code, this is why I was saying if the motor where at fault it would initiate an error code, wether it has a display or not is irrelevant. It would simple show an error via a sequencs of beeps, lights etc. As I also mentioned you should also check for a loose wire harness at the motor or the control board etc. What about removing the belt and seeing if the motor spins with no load on it ? Does the tub move freely by hand ? Let me know what you find out if you could.

    Thanks.

    Macmarkus :)

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2 Answers

I dont have a stop buttom


You're start/pause button should pause the cycle, cancell should completely cancell. After pressing the Start/Pause within a cycle, the door lock may require time to unlock as indicated by the lock light on the panel.

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,,


When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
ensure thorough cleaning,
To
Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
Z_
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
....... from falling out of the drum.
3. Press the Power button.
4. Add detergent and additives to the dispenser (page 20-21).
5. Select the appropriate cycle and options for the load (page 14-16).
6. Press the Start/Pause
7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
,
When the cycle is complete, the door lock light will go out and "End" will appear in the display.

DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
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When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
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Pressing Power button cancels the cycle and stops your washer.

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Hello ctilton2001 - This particular issue can be caused by quite a few reasons. Washer could be experiencing a communication error from the main control board, faulty door lock assembly or the timer itself is not operating correctly. Did you notice a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned or could possibly have another issue with the door lock assembly. You can also press and hold the start/pause and cancel button together at the same time for approximately 30 seconds to display an error code on the LED. What error code does it display? However, I would suggest contacting a professional to accurately diagnose the washer.

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The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

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Have Error Code E20 - won't drain. How do I approach?



The diagnostic test is used to check individual component function only. TO START THE TEST: • Turn the Program Knob to the start position, Spin Only. • Press Start/Pause to start the cycle and save it. • Press Cancel to stop the cycle and turn off the LEDs. • Press Cancel again to turn on the LEDs. • Within 5 seconds, press and hold the Options and Start/Pause buttons until LEDs start sequentially chasing, then release buttons. 1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality. 2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment. 3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment. 4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment. 5. Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened.When the door is opened, the drum light should turn on. 6. Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has started, the Boost Heater (if so equipped) will turn on. 7. Turn the program knob (6) clicks from the start position. The drain pump & door lock solenoid will activate and the washer will operate in high spin. 8. Turn the program knob (7) clicks from the start position. The control will signal the last error code. Exiting Diagnostic Mode There are two options for exiting theDiagnosticTestmode and returning the washer to normal operation: a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord OR b) Turn the program knob clockwise 2 or 3 clicks after the start position. Press Options and Start/Pause buttons together for a few seconds until wash cycle LEDs appear.

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Washing machine turns off after pushing start button


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1 Answer

Spin cycle doesn't cut in


turn program knob to spin and hit start then hit cancel within 5 seconds hold down options and start/pause button this will put you in the self daignostic test
Turn the program knob (1) click clockwise from the
start position. The hot water solenoid will activate
and hot water should enter through the detergent compartment
Turn the program knob (2) clicks from the start
position. The bleach water solenoid will activate and
cold water should enter through the bleach compartment
Turn the program knob (3) clicks from the start
position. The bleach and the wash water solenoids
will activate and cold water should enter through the
softener compartment.
Turn the program knob (4) clicks from the start
position. The door lock solenoid will deactivate and
the loading door can be opened.When the door is
opened, the drum light should turn on.
Turn the program knob (5) clicks from the start
position. The washer will fill and tumble. Once
tumbling has started, the Boost Heater (if so
equipped) will turn on.
Turn the program knob (6) clicks from the start
position. The drain pump & door lock solenoid will
activate and the washer will operate in high spin.
then on the last turn it will give you the other error codes it has that code is giving usually is caused by a different code to clear the codes
.
• Turn the program knob clockwise 7 clicks from the
Start Position. The control will signal the last error
code.
• Press and hold the Options and Start/Pause
buttons for 3 seconds. The code will be cleared. you really need to clear that code first to do the test but it can be done in the daignostic test skip the rest first go straight to the 7 clicks and clear the code but dont open the door during the test otherwise it will give that code after you get it cleared go to the spin spot on the knob and keep turning clock wise to go through the test but give it at least 3 seconds for each test then it should display a different code and what ever it is email me and i can help you out at that point nick_bradford2003@yahoo.com i have alot of experence with appliances

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1 Answer

Control lock light will not go off.


Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

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1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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