Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
My Dyson 17 Animal seems to not have the suction it used to, particularly when attachments are attached to the wand. When I attach the stair cleaner, I can feel a little suction, but the brushes don't spin. I've taken the vacuum apart and cleaned it. I've even taken the tool apart and cleaned it. When that didn't work, I bought a new attachment, but even that doesn't work.
Hi its Darran at Dyson.
Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.
If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.
I would recommend washing the filter if it hasnt been done for a while.
You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at www.dyson.com.
I hope that this information is useful to you.
Dyson Customer Service
Posted on Apr 27, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 20, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...
Nov 21, 2012 | Dyson DC07 Animal Bagless Upright Cyclonic...
Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...
Jan 15, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...
Dec 20, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...
Nov 14, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...
Jul 23, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
Feb 15, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...
Nov 15, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...
525 people viewed this question
Usually answered in minutes!