Question about Kenmore 4.5 cu. ft. Oasis Canyon Top Load Washer

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I have a Kenmore Oasis and we have a LD error and it wont drain. It sounds like something could be causing the drain motor not to run. We try to reboot it twice but it stop both times with no success. Do I need to take out the drain pump and it so what do I look for in the pump once it is out How do I run the self diagnostics on it

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"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump...



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here's the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the Cabinet....
#
1

Disconnect your Kenmore Oasis washing machine from its power source. Make sure that your washer is unplugged before beginning to disassemble it.
#
2

Remove the screws that hold the control console to the top of your Oasis washer. In some Kenmore Oasis models, the two screws may be covered by plastic end caps. After removing the screws, set them aside until you are ready to replace them.
#
3

Flip the console up, back and out of the way.
4

Locate the cabinet clips on the top of your Kenmore Oasis washer. These clips are located toward the back of the washer top and would be hidden by the console if it were not currently flipped up.
#
5

Slide your screwdriver underneath the metal cabinet clips. Wiggle the screwdriver back and forth to gently pry the cabinet clips free.
#
6

Disconnect the group of colored wires that plug into the top of the washer from the control console. These wires control the lid switch on your Kenmore washing machine. To disconnect, grasp the white plastic clip and pull gently.
#
7

Remove the washing machine cabinet. Tilt the cabinet towards you, and then lift the entire cabinet up and off of its platform.



3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here's a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don't own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there's nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT - DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console - DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). "C00" will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Posted on Sep 23, 2010

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1 Answer

I have an kenmore elite oasis he and the washer has a code - LD. If i try to stop and start it, it just hums.


Hello,

The LD means Long drain time...that error code coupled with the hum i believe something is stuck in the drain pump preventing it from turning and that is why its humming

GENE

Aug 28, 2011 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Washer is diplaying Ld and won't restart


Hi,

Ld stands for long drain.

Here is what the manufacture says about that error, my comments will follow.

LONG DRAIN If the drain time exceeds eight minutes, Ld will be displayed, the water valves will turn off, and the pump will stop running.

Press PAUSE/CANCEL to drain the machine. The display will be cleared and the machine will turn off after a maximum of eight minutes. Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the drain pump filter for foreign objects, and also make sure the hose from the tub to the pump is not plugged or kinked.
4. Check the electrical connections at the pump and make sure the pump is running.
5. Plug in2_bing.gif washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Phil's comments -----> This error is usually due to something getting stuck in the drain pump or drain hose, typically after washing a rug with a rubber backing that has come off or small articles like baby socks that were not put into a garment bag prior to washing.

To clean out the pump the machine would need disassembled and is best done by a service professional unless you are up for a good challenge.

Apr 20, 2010 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Kenmore oasis won't completely drain and flashes "LD"


Does the pump keep running and then shut off first if so you can try this .It is not the proper way but sometimes you have to wait for the machine to go into the spin drain cycle and tilt it gently a few times like an old pinball machine. I sometimes have to do that. but I want you to know it is not the best for the machine you could break something else while doing this

Dec 14, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

2 Answers

LD code problem


“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Jun 06, 2009 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Oasis washer displays code Ld and wont fully drain


LD means long drain. Check to see if there is something clogging your drain hose. If not remove the drain pump from the bottom of the washer tub and clean it out. Also clean the recirculating pump. That should fix it. if not replace the drain pump.

Nov 19, 2008 | Kenmore Oasis HE 27082 Top Load Washer

2 Answers

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ld means long drain, could be a bad pump or something stuck in it.also if drain hose is too deep in the drain a syphone can cause this

Jun 22, 2008 | Kenmore Oasis 27042 Top Load Washer

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Kenmore Oasis HE 27082 Displays "LD" error falsely


remove the harness and replace it is what this will lead to,just watch and you'll see

Apr 27, 2008 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

LD error on Kenmore Oasis HE 27082


I had the same problem with F1 and F68. I just bought a $345 new computer for my washer. These machines are defective. Mine was purchased in Nov. of 2006 but not even out of the box until Jan. 2007!!!

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1 Answer

Ld error code on kenmore oasis


ld stands for long drain. If you can remove the bottom panel you will see the pump in the middle front which has a clean out you can unscrew. There is usually obstructions in the clean out such as a sock causing the long drain. When u remove the clean out cover alot of water will come out so a wet vac comes in handy.

Apr 15, 2008 | Kenmore Oasis 27042 Top Load Washer

1 Answer

Ld error message


It most likely means long drain, the drain line could be clogged or kinked. You could also have something jamming the drain pump or a bad drain pump.

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