Question about SanDisk Sansa Fuze MP3 Player

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My player won't hold a charge

My Sansa 2gig MP3 player won't hold a charge. Any solutions?

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  • 161 Answers

Hi I think by the sound of it, you need to have a replacement battery fitted.

Posted on Apr 25, 2010

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1 Answer

My mp3 player wont charge but will turn on when pouted in


connect the Sansa (via the player's USB cord) to different USB ports on the computer until the Sansa starts to charge. A weak or non-working USB port won't charge the Sansa.

  • Reset the Sansa MP3 player. Slide the player's "Power" switch all the way up to the "On" position. Hold the switch in that position for 20 seconds. The Sansa resets. Try to charge the player.
  • Install the latest firmware onto the Sansa MP3 player. Download the Sansa Firmware Updated (link in References), and then click the link in Resources for the specific model of Sansa you own to learn how to update the player's firmware.
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    I believe the mp3 player's charge to last for 15 hours. It is only holding a charge for about 5 hours


    Ifthe recharageable battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall. ORThe battery shows a 100% charge but when the adapter is disconnected thebattery drops off to zero capacity in a very short time. Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.

    May 26, 2011 | SanDisk Sansa Clip MP3 Player

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    My Sansa clip mp3 player doesn't get detected


    Trying:
    1. Update Windows Media Player 11 for computer
    2. Get in Device Manager, right click on icon device and anable it.
    Good luck

    Jan 22, 2010 | SanDisk Sansa Clip MP3 Player

    1 Answer

    I plug my sansa clip 2gig into a ps2 to charge with a usb cord and it looks like its charging but when i take it off the usb cord the battery is still dead


    The internal rechargeable is obviously not retaining the current: if the device is around 18months or has been in heavy use (around 500 charges), the Li-Ion/Li-Polymer battery is well past its useful life and needs to be replaced. It may of course be really defective! Unless you can perform this delicate operation yourself, the cost to replace the internal battery may not be justifiable.

    Dec 18, 2009 | SanDisk Sansa Clip MP3 Player

    1 Answer

    My sansa sandisk 2gig clip keeps saying "connected, writing, then disconnecting how do i make it stay connected?


    You're Firmware may be messed up. Go to, or download, the Sansa Updater and download the latest Firmware. Then try it.

    Apr 06, 2009 | SanDisk Sansa Fuze MP3 Player

    1 Answer

    Sansa e280 freezes when refreshing


    I held the menu button down for 15 seconds to shut my player down completely...then I removed the 2GIG card and let the player charge up. Once that was done I downloaded newer firmware from SanDisk to improve the performance of my player.....Once that was taken care of I put the card back into the slot and all was good!

    Aug 27, 2008 | SanDisk Sansa e250 MP3 Player

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    Putting music videos on sansa e260v2


    You must use the Sansa Media Converter - see manual for details

    Jun 17, 2008 | SanDisk Sansa e260 MP3 Player

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    SANSA 250 E BATTERY


    I found that Best Buy has an MP3 help line number, they were very helpful and solved the problem quickly. The solution was to hold the menu button for 20 seconds, this resets the program and the sansa turned on automatically.

    Mar 03, 2008 | SanDisk Sansa e200 MP3 Player

    1 Answer

    Pb for my sandisk m230 mp3 player


    Same thing happened to me... try this...
    1) disconnect all cables
    2) turn power on (hold menu button until screen lights up)
    3) Press "menu"
    4) scroll down to "settings"
    5) scroll down to "USB"
    6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
    7) turn power off (holding the menu button down)
    8) connect USB to computer and hopefully start loading files

    I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...

    Dec 03, 2007 | SanDisk Sansa m230 MP3 Player

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