Question about HP 920 Plain Paper Fax

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Machine cannot read new ink cartridge, is frozen

HP Fax 920 - Machine cannot read new ink cartridge, is frozen on 'insert back cartridge' - heads on ink reader have been cleaned. No luck.

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  • HP Master
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Is the ink cart a third party? if so replace with orgnial manufacture cart

Posted on Apr 25, 2010

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Can the HP 1040 fax be cleaned to remove the two vertical lines that print? How? There is no glass to be cleaned and it does seem that the machine can easily taken apart?


This seems to a hardware problem. Resetting the machine fixes it most of the time.

There are many levels in reset, please try the the next level if the 1st did not fix.

Power Drain:

* Turn OFF the machine, disconnect the power cable from backside of the machine and from wall outlet.
* Press and hold the Power button for 60 seconds.
* Connect the cable and turn ON the machine.


Partial Reset

* Remove the power cable from back side of the machine while its ON.
* Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
* If machine turns OFF, press power button to turn it ON.


Semi-Full reset

* Remove the ink cartridges.
* Remove the power cable from back side of the machine while its ON.
* Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
* If machine turns OFF, press power button to turn it ON.
* Insert the ink cartridges.


NVM Reset

* Remove the ink cartridges.
* Remove the power cable from back side of the machine while its ON.
* Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
* If machine turns OFF, press power button to turn it ON.
* Insert the ink cartridges.

Regards,
Riztech

Sep 25, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How can i install the ink film?


Hello :

If you mean change then :


1: Turn the power off on your fax machine.

2: Open the front or top control panel Make sure not to force the door open.

3:Locate the ink cartridge. Gently pull the cartridge out. Set the cartridge aside.

4:Take the new cartridge out of the package and reserve the packaging. Remove the protective covers over the copper connectors.

5:Insert the new cartridge into the fax machine with the brand label toward you. Now place the old cartridge into the plastic wrapping and box that you reserved from the new cartridge. Recycle the old cartridge or dispose of it in the garbage.

6:Close the fax machine's access panel. Turn the fax machine's power back on.

Warning:
1:Touching the copper connectors on the ink cartridge could damage the cartridge. 2:Make sure that you purchase the correct cartridge for your fax machine. Purchasing the wrong one could damage the cartridge or your fax machine. good luck . please don't forget to rate !

Apr 04, 2010 | Panasonic KX-FHD331 Plain Paper Thermal...

2 Answers

My hp printer fax does print when recieving a fax but doew print normally when coming off computer. Fax machine sya low on ink should I check both cartridges and get new ones


Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

Jul 10, 2009 | HP 920 Plain Paper Fax

1 Answer

Machine sends fine. Machine does not receive readable copy.


Is this connected to a computer? if so you can run head cleaning utility from the print driver properties. This will pump ink to the head and flush out the clogs. That is the easist way to make sure you don't have a head problem. If it is not connect to the PC then scroll thru the menu to see if there is a maintanence section and look for head cleaning.

Hope this Helps
TankMurdock

Apr 24, 2009 | HP 920 Plain Paper Fax

1 Answer

We purchased a new cartridge because it said install new ink cartridge,we installed new cartridge it still says install new ink cartridge and will not receive or send faxes


it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.

Regards,

Mar 02, 2009 | HP 640 Inkjet Fax Machine

1 Answer

HP 920 Fax Half Lines


Try making a copy of something.
If the copy comes out the same way as your faxes, then the ink cartridge is either dirty or clogged.
You can try removing the cartridge and checking the bottom of it.
You can even wipe the bottom of the cartridge with some denatured alcohol.
If this doesnt work, then purchase a new cartridge and your problem should be solved.
Good luck.
Hope this helps.
Mac =)

Apr 02, 2008 | HP 920 Plain Paper Fax

1 Answer

Installed a brand new cartridge in hp 1040 fax but prints very poorly(light )


remove the new cartridge

TAKE A MICROFIBER CLOTH MOISTENED WITH RUBBING ALCOHOL AND WIPE THE PRINT HEAD ( THE PART OF THE CARTRIDGE THAT CONTACTS PAPER)

REINSTALL THE CARTRIDGE THEN TEST

ALSO YOU MAY WANT TO WIPE OFF THE CONTACTS ON THE BACK OF THE INK CARTRIDE WITH THE MICROFIBER CLOTH MAKING SURE THERE ARE NO FINGERPRINTS ON THE CONTACTS

Dec 03, 2007 | HP 1040 Plain Paper Inkjet Fax

1 Answer

HP 920 PLAIN PAPER FAX


you may have a defective cartidge, try cleaning the contacts on the cartridge with windex on a q-tip, and the contact in the machine. if this does not work try new cartridge.

Sep 28, 2007 | HP 920 Plain Paper Fax

1 Answer

ERROR MESSAGE


please check and clean the unit where ink cartridges are located

Sep 21, 2007 | HP 920 Plain Paper Fax

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