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I have an Akai model #PT5598HD tha has sound with no picture and you help? I have been unable to locate a serviceman in my area. the tv is about 6 to 7 years old. Any help would be apprecaited. Thank you, redman1984@yahoo.com

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  • redman1984 Apr 26, 2010

    I know I need a serviceman to repair my tv but I have not been able to locate anyone who will work on it. Could you tell me how to check the circuit and where it is. I have also been advised to replace the bulbs in the projector. I am at this site as a last resort, my only other option is to throw the thing out and get a new one. Here I am at a disadvantage because I am disabled and can not replace it, I hope you see my problem. Once again thank you for your help.



    James

  • redman1984 Apr 29, 2010

    No there are no codes, when the picture went out it blurred and the screen went blank. I unplugged it and waited ten minutes an plugged it back in with no results. I wish I could find a repair manual so I would know what to look for, I check with a few shops and there is no one who works on them in my area. Thank you for your help, I will order the part and replace it if you feel it is my problem. Is there an thing else it might be?



    Thanks,

    James Huffman

  • redman1984 Apr 30, 2010

    Thank you for the information, you have been a lot of help.

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You can find a free download of the service manual for your TV at the following website:

http://www.techlore.com/download/26650/AKAI-PT-5598HD-service-manual/

This is the last phone number I had for Akai Customer Service:

USA AKAI CUSTOMER CARE
1-800-726-4405
Hours of operation (Eastern Time):
8:30 am ~ 9:00 pm (Monday through Friday)
9:00 am ~ 5:00 pm (Saturday)

If you have the experience and the tools you can start with the troubleshooting guide on the No Raster section. It would be difficult to diagnose your issue without being in front of the TV with the correct measuring equipment. If you have not ever worked on a TV before I would strongly advise contacting the customer care number and finding a local shop that can do the work. There are lethal voltages inside the TV that must be dealt with properly.

Posted on Apr 29, 2010

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Akai is built by Samsung. As for the "No Picture"... that's a broad question, any flash codes?

Posted on Apr 26, 2010

  • Adam Halfhill
    Adam Halfhill Apr 28, 2010

    Not much to work on here. You have power, but not High Voltage for the tubes. The audio is working, so the tuner and audio circuit is ok. My best attempt would be to advise you to replace the Power/Covergence PCB. Your High Voltage comes from this board. The part number is: BP94-00501W. You can order it from samsungparts.com.

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You probably have bad high voltage circuit most likely the horizontal deflection circuit or the HOT. I would strongly recommend that you take the assistance of a qualified tv tech on this one as we are talking about circuits that hold 1000's of volts for several days after being turned off. You can use our repair directory to search by zipcode for a tv tech in your area.
http://www.fixya.com/repair

Let me know if you have any further queries regarding this problem.

Sai.

Posted on Apr 25, 2010

  • eagle338
    eagle338 Apr 27, 2010

    Trust me this is not a lamp related problem. If its a lamp problem all three LEDs at the front would be flashing haywire indicating that you should replace the lamp. I have seen your problem in over a 100tvs by now. As for the repair man, kindly get me your zip code so that I can look up that info for you.

  • eagle338
    eagle338 Apr 29, 2010

    You don't have a zip code? Your area's zip code I mean.

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