Question about GE GSS25SGRSS Side by Side Refrigerator

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Model GSH25JSTF SS can you adjust the level of ice in the ice tray, there seems to be a lever that swings in and out when dumping ice cubes that hits the top of the ice and trips a micro switch on the shaft of the arm up inside the unit. can this be adjusted to lower the level of the ice in the tray ???/

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Posted on Jan 02, 2017

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SOURCE: How do I shut it off, going on a trip

Without that swing arm, the only way you can turn the ice maker off is to remove it from the freezer, or of course replace a new swing arm.

I would also highly advise turning the water off to the refrigerator. this is good advice for anyone leaving their home for a while, whether or not you have a problem with your icemaker or water dispenser system.

Visit my website for service or to ask general refrigerator questions: www.FixMyFridge.net

Posted on Mar 17, 2010

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  • 2 Answers

SOURCE: water does not dispense from door

I found that the door on the GE side by side doors are not accessable and cannot be repaired if a water line inside the door is defective. The entire door must be replaced at a cost of almost $370. The problem, which seems to be quite common relative to the lack of water at the dispenser, is the result of the water tube in the door freezing due to excess cold levels in the freezing compartment. This is probabley due to poor insulation around the water line as in exits near the ice dispenser gate. The solution is simple, lower the freezing level and use water frequently to keep it from freezing. Also, keep the lines clean by changing the filter often if the local water source is laden with particulates. I think GE should foot the bill for changing doors or re-engineer the doors to access the area where the water line makes contact with the cold surface of the inside panal.

Posted on Nov 12, 2008

  • 2 Answers

SOURCE: Ice dispenser only dispenses crushed ice

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

Posted on Mar 28, 2009

  • 22 Answers

SOURCE: Icemake rarely dumps ice and when it does they are small cubes

There has to be a restriction in the water supply line from your saddle valve, ( shut off valve on the cold water line ) to the water valve. It can be in the category of, the hole in the water supply line is getting calcium build up or to small of piercing, or it can be a kink in the water line, or even the white fill tube at the icemaker is closing up with ice. 99% sure you will find the problem in one of those areas.

Posted on May 04, 2009

  • 10865 Answers

SOURCE: I have a GE Profile Side by side that is working

The ice maker is basically frozen. There are two fixes for this condition. If you can transfer all of the food out to another appliance you can unplug and open the doors and let it completely defrost on its own.

the other method is to use a blow dryer. When you have completely defrosted the ice maker and thoroughly dryed it spray the ice cube tray with pam cooking spray which will act as a lubricant. When you are ready to make ice again expect the ice maker to take about 24 hours before the first batch of ice cubes are ejected.

Posted on Jun 16, 2009

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2 Answers

Water collecting in the water compartment


what is question as well as make ,model of unit

Nov 13, 2016 | Refrigerators

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some models have a adjustment, what you need to do is open the freezer and look at the ice maker some times there is a knob or lever that you twist or slide to make the adjustment, but some you have to take the cover off so you can see the ice tray when looking at it you should have an adjustment lever it might be in the center of the tray it will move the metal fins closer or farther apart just adjust them closer together for smaller ice. if your model has no adjustment then all you can do is select the electronic setting for crushed or cube.

Dec 12, 2007 | Refrigerators

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My ice freezes as a block when dispensed into ice tray


There are water level adjustment screws behind the plastic cover of the ice maker to adjust the water level when it refills after dumping a tray of ice. When there is to high of a water level it spills over onto the cubes freezing them into a big block. Try to adjust the level of water. There is a arrow which tells you which way to turn the screw to get a smaller fill fixing the problem.

May 04, 2014 | Refrigerators

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Its not producing ice anymore.


As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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Arctica won't make ice; ice was frozen solid yesterday. After removing, it won't make any more ice cubes.


As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

Sep 12, 2009 | GE Profile Arctica 25.4 Cubic Feet...

1 Answer

Ice cubes form a mass that do not dispense


As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

Sep 11, 2009 | Kenmore Refrigerators

1 Answer

Model 22 Icemaker is not making ice


The following assumes that the ice trays are properly filling with water. If not, check the water control valve.

As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

Sep 11, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Icemake rarely dumps ice and when it does they are small cubes


There has to be a restriction in the water supply line from your saddle valve, ( shut off valve on the cold water line ) to the water valve. It can be in the category of, the hole in the water supply line is getting calcium build up or to small of piercing, or it can be a kink in the water line, or even the white fill tube at the icemaker is closing up with ice. 99% sure you will find the problem in one of those areas.

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I also had the ice tray stuck in the dump position. I unplugged it waited 5 minutes and pluged it back in. And the Ice tray moved back into the correct fill position, and the arm did drop down, But now it has not filled with any water. So now what should I try?

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I had this problem. The root cause was that mineral deposits had built up in the ice cube tray. The ice would not "dump"... but stayed in the tray after the dump cycle. I did not catch it quickly and eventually the plastic frame broke. That was easily replaced. Inspect the ice tray to see that all cube surfaces are smooth. If there are mineral deposits, they need to be removed. Do NOT scrub with anything abraisive or you will ruin the tray. As you are looking straight on at the Ice maker, with the bin out, depress the small black retangular tab. The tray assembly will come apart to remove the tray. Rinse the tray, then fill with warm vinegar. Let it soak. You may scrub with soft cloth, finger or fingernail to remove deposits. Replace the tray and you should be in business.

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