Screen goes black at random times, whether on battery power or not and the only solution to restore the screen is to remove the battery (making sure no power at all, otherwise, does not work). Have looked at various solutions, but am a novice at tech stuff, so mostly Greek to me.
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This is Probably the BSOD i.e. Blue screen of death error...
1. Uninstall any programs that you had installed recently.
Sometimes, there is a conflict in drivers installed on your computer that causes the blue screen error to pop up. In most cases, this does not happen, but if it does, Windows provides you a roll back feature where you can bring your PC's operating system back to its original functioning state.
2. Random Access Memory is faulty.
When the Random Access Memory is faulty, the PC stops functioning everytime that area of the RAM is accessed by the CPU. This causes your PC to halt almost at Random. A simple process of elminination is just to remove 1 stick of RAM and see if the problem goes away. If it does, your PC is fixed!
3. Registry Errors
Over time, the registry of your windows gets cluttered with tons of information. If you experience slow down in your PC during boot up times, opening up of new folders, surfing windows, its likely your registry has a ton of information it needs to wade through. That being the case, its a good idea to get a good registry cleaner and improve the performance speed of your PC. Errors fixed in your registry can also prevent Blue screen error crashes.
Try start up in Safe Mode press F8. Choose Safe Mode, when at the choice window, to select either Safe Mode Desktop, OR System Restore, chooses system restore and choose a time before you had the "Problem" and follow instructions. This should get you back.
When your computer reboots, go to the control panel > power options > go to the hibernate tab and turn off hibernation. Then go to the power settings and make sure to change the setting for closing the lid to "do nothing" then change the other settings such as when the computer sleeps if inactive to 30 minutes to an hour. Hibernation is causing the most problems I see with random shutdown etc. One other thing it might be also is overheating of the processor, make sure to get some compressed air and blow out the heatsink vents and grills on the base of the laptop. If these are insuccessful, there maybe the possibility that you have a Malware bug. Go here http://www.filehippo.com/download_malwarebytes_anti_malware/
download and run this and perfrom a quick scan, when it is finished, show results and delete anything it finds.
well go to your power setting by clicking on the battery by the clock and then say power options to change those setting such as Hibernating sleep ect... you can also get to this by going to you control panel then power options hope this helps
unplug everything from your laptop unplug the power from the laptop close it and turn it over remover the battery open and hold the on button(battery is still removed) for a 10 count, replace the battery
turn on you can plug the power cord if needed the prob. should be fixed
If you're working on the computer when that happens, it's not probably a power setting. Try to update your BIOS to the most current version at the toshiba support website (support.toshiba.com) & see what happens. Fixes the issue most of the time