Question about Canon Office Equipment & Supplies
The service for product failure goes via customer care. Canon Marketing unit and Semiconductor facility is operated in Taiwan, so please call customer care for part replacement.
Fax Contact: (02) 6632-6700
Service Hotline :0809-022-888
service hours: Monday ~ Friday 09:00 ~ 17:00
Posted on Apr 27, 2010
Thanks for using Fixya.
Try out the following things:-
(i) Press the ON/OFF button to power on the device. Wait until the device has completed its cycling process before submitting a job request or completing installation.
(ii) Disconnect and Reconnect power cord or AC power adapter to the device and electrical source.
(iii) Disconnect the power cord and wait at least 5 minutes.
(iv) Disconnect and reconnect the electrical cord to ensure a secure connection.
(v) Try a different electrical source / outlet. May be the there is a fault in the electric source.
If these steps does not solve your problem, then there is an internal fault in your printer.
Please take it for service repair.
Good Luck and have a nice day.
Posted on Apr 25, 2010
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Posted on Jan 02, 2017
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