Question about Canon Office Equipment & Supplies

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I have a canon mp510 printer/scanner that will not power on. I've replaced the power cord but no help. I've tried wiggling the power cord connection thinking it might be a bad connection but no help. I noticed that there is a removable power module where the power cord plugs in. I removed it but there is no way to get inside the module. I suspect that is where the problem is but I have no idea where to get a replacement. Can you please help? Ray Smith raysmith227@yahoo.com

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  • Ray Smith Apr 27, 2010

    The problem with my Canon printer/scanner MP510 is internal. It won't power on. I believe the problem in the power module where the cord plugs in. I've already tried the suggestions from FixYa. I need to know if there is a Canon repair facility in Taiwan. Can you help me? And please don't send me the same suggestions that I've already received twice. Thanks.

    Ray Smith
    raysmith227@yahoo.com

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Hi Ray,

The service for product failure goes via customer care. Canon Marketing unit and Semiconductor facility is operated in Taiwan, so please call customer care for part replacement.

I have a canon mp510 - moz-screenshot-2.pngFax Contact: (02) 6632-6700
Service Hotline :0809-022-888
service hours: Monday ~ Friday 09:00 ~ 17:00



Regards,
Riztech.

Posted on Apr 27, 2010

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  • Master
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Hi,

Thanks for using Fixya.

Try out the following things:-
(i) Press the ON/OFF button to power on the device. Wait until the device has completed its cycling process before submitting a job request or completing installation.
(ii) Disconnect and Reconnect power cord or AC power adapter to the device and electrical source.
(iii) Disconnect the power cord and wait at least 5 minutes.
(iv) Disconnect and reconnect the electrical cord to ensure a secure connection.
(v) Try a different electrical source / outlet. May be the there is a fault in the electric source.
If these steps does not solve your problem, then there is an internal fault in your printer.
Please take it for service repair.
Good Luck and have a nice day.



Posted on Apr 25, 2010

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