We have changed the outer door seal, but this has made no difference. We have also tried cleaning the machine with various agents at different temperatures, but again this has made no difference. Our washing is now beginning to smell the same when it comes out of the machine. Leaving the door open also makes no difference.
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Hi. inside the door seal is a lip that will grow mold or some kind of soap scum that turns black. pull back the edge of the door seal and wipe out with spray bleach ( wear gloves ). Leave the door open a little when you are done using it and that will help to let it dry inside.
Ok, nothing to worry about. You have bacteria growing in your machine. Clean out the slime from the door seal using a soft cloth and soapy water. DON'T use any harsh chemicals such as bleach !
Remove your detergent drawer (if possible) and clean it thoroughly - a dishwasher will do this very well. Disconnect your machine from the power supply and clean thoroughly inside the space where the dispenser drawer was, using a toothbrush or larger nylon brush and a soft, soapy cloth.
Using liquid detergents all the time can cause a build up of residue over time, which gives the bacteria and mould somewhere to grow. So try a hot wash cycle (without a load) using a powder detergentintended for whites. Washing powders contain brighteners and chemicals which are hostile to mould and bacteria.
Finally, leave your dispenser drawer and loading door open every night to allow fresh air to circulate through the entire machine. This will reduce the number of cleaning occasions needed.
Check the drain filter. The filter should be located behind the trim at the base in the front side of the machine. The filter is protected by a cap.Unscrew the cap and have a container ready to collect water. Remove blockage from the drain filter and refit parts in reverse order.
Disconnect power before starting the whole procedure.
If that does not work, then the smell may be in consequence of mold inside the tub, usually on rubber part. In that case use a product like this to clean the machine: 32 Oz Spin Fresh.
The smell will be coming from inside the drum as you summised.
It is probably caused by the drain in need of cleaning, or more likely a build up of dirt and scum on the door seal cased by doing too many low temperature washes.
Check the seal carefully and if it is stained black, then the only real solution is to replace the seal, and do more high temperature washes
the door seal can be changed from the out side of the washer but its a devel of a job to do
its held on by 2 spring clips, one around the outer door seal you hook this off then you fold the seal inside out and the other spring is on the inner drum
to fit a new door seal first turn it inside out and clip the sealing spring over the inner drum, them pull the door seal over the outer caseing and put the spring round that bit,,,
net easy i sead!!!
if i were you if the old door seal is not leaking leave it be,,, just clean it up with a drop of bleach it should have drain holes in it have a look to see of there not blocked up, when ever its washing it should get flushed out every wash,, unless its blocked up,,,
Mold and bacteria in your door seal is a symptom of problems deeper inside the unit. All washers - not just Whirlpool, have this problem. The area of worst buildup is always on the inside of the plastic outer tub just above the normal waterline where suds and soiled water splash up and don't get rinsed out. To clean this problem area add 1 or 2 caps of smelly washer cleaner to a full load of laundry. The added bulk of the laundry will raise the water level to include the "splash area". Intermittently pause to soak more extreme cases.
Does your washer smell? Is your rubber door seal gungy too?
If so then use 1/2 cup of Washing Soda Crystals (50p for a 1kg bag from most supermarkets)
set washer to 60 degree wash and run machine for full hot cycle with no clothes in it... just the Washing Soda.
I did this with my washer which literally reeked, and my friends have since done theirs and the results are amazing...
Go and check your drain when you finish too... mine sparkles now and it was gunged up before.. I now add a desertspoon of Washing Soda to every wash.... I place it in the crease of the door seal and little by little all the mould is disappearing, even though the hot wash cleaned the gunge the black spots remained. My washer smells so clean now and no more black flecks on the clothes either... (these are loose gunge from the outer drum, right inside the works of your machine...)
Wouldn't normallyexpect a few mould spots to leave that bad a smell, so likely you've got two distinct issues.
Starting with the water trapped in the seal: Open the door and very carefully slip your fingers into the seal where the water is gathering (to stop your hand getting trapped between the drum and the outer casing, put your other hand inside the drum and push it up out of the way - just be careful not to let it spring back too fast).
At the very lowest point,of the space inside the seal, either at the very front or the very back (so tucked into the corner between the floor of the seal and it's front or back wall), you'll find a little drainage slot. Once you've cleared the inevitable blockage from this slot, your seal problems should vanish.
If the foul smell is coming from inside the machine, the problem is likely to be grey sludge inside the works of the machine. This is usually caused by modern detergents not being quite as good at working at 30 degrees as they claim to be. The answer is to run a cycle every now and then with no laundry, detergent, or conditioner in the machine, on the longest, hottest programme the machine will support. This should be sufficient to dissolve the rotting sludge and pump it away down the drain.