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Having a problem connecting a video call with skype using the hercules webcam

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You might be behind a firewall. if you are using 4.0, you could try the previouse version 3.8

Posted on Jun 14, 2010

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I have installed all drivers and software, but can't get the camera to turn on.


Hi chris

Follow the instructions below to use your webcam
Windows XP...Click on Start then >Control panel>hardware and sound >device manager>imaging devices>web cam....enable it
Another way to use your webcam is to use a IM application like Yahoo Messenger, NetMeeting, Skype, etc.
They will have video capabilities that will work with your webcam and allow it to function.
Bud

Oct 12, 2013 | Guillemot Hercules Deluxe Optical Glass...

1 Answer

As soon as the xtra controller window appears I get a message saying "hercules Xtra Controller Main application has encountered a problem and needs to close". So although I can use use the webcam to record...


I suggest to reinstall the driver and see if the issues reappear ..remove all trace of the driver in computer by uninstalling it and delete the folder in program files ..and after that install it clean ..It may be a virus or something in conflict so only use it single when you capture..
another advice is to not use the am cap installed with it ..but use it in windows movie maker .and you will have a better control and ability to edit the product ..

Jul 05, 2010 | Guillemot Hercules Dualpix HD 4780428...

1 Answer

Hercules-dualpix-chat-and-show-webcam to work with my skype for video.it does the tet when i go to tools and options i can see myself but i cant make a video call?


See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

May 20, 2010 | Guillemot Hercules Dualpix Chat and Show...

1 Answer

I have the Hercules Dualpix hd webcam and downloaded and installed the Webcam Station Evolution 3.2.2.1 and the Xtra Controller.When using,both of these pop up,but after a few seconds the picture...


Copy this site and paste it in your browser address bar and hit ENTER.

http://download.cnet.com/ManyCam-Virtual-Webcam/3000-2348_4-10593500.html?tag=mncol

to your web browser and paste it in the Address Bar and hit ENTER.
Then download the program and install it to start having fun with your camera and friends.

Manycam allows you to use your Webcam with multiple programs at the same time. Broadcast your
Webcam on MSN Messenger, Yahoo!, Skype, AIM, Paltalk, and Camfrog all simultaneously. Manycam
also allows you to add cool live CGI (computer generated special effects and graphics) to your
Webcam. Make it appear as if your face or hand is on fire with our "fire" effect.
Pretend you are underwater or make it look like it's snowing inside your house with the
Manycam underwater and snow effects. Add text, graphics, or your country's flag to your video
window.

ManyCam is the freeware tool for you if you use both CamFrog and ICQ, or any other video chat
program, and you want to use them simultaneously. It creates a "virtual" Webcam that
replicates your currently installed camera. It then lets multiple applications
access the video stream without conflict.

ManyCam is compatible with Yahoo, MSN, CamFrog, PalTalk, ICQ, Skype, YouTube, and more. Once
you've installed ManyCam, you need to set ManyCam as the primary input for program that you
want to use. ManyCam will automatically start when you activate your Webcam through that
program. The application includes a bunch of gimmicky features that let you change aspects of
the background and foreground. You can map a new pair of cartoon eyes over your face, and they
track pretty well to your movements, or you can show that your life is hell by replacing the
background with flames.

NOTE: There is an unfortunate toolbar that will install unless you opt out during setup, but
other than that ManyCam is worthy of a Webcam Oscar for cool and useful tech.

Hope this is of some help. Bud

Jan 26, 2010 | Guillemot Hercules Dualpix HD 4780428...

1 Answer

Drivers all fine, MSN Messenger cannot connect to webcam


See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set
it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call
setup assistant" and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and
the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Nov 12, 2009 | Guillemot Hercules Dualpix Chat and Show...

1 Answer

Computer just stops dead after a few seconds of Skype Video call


Check to see if there is an updated software package for your model HERE.


Jun 15, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Newly installed Hercules Blog Webcam


pls give the Hercules Blog Webcam drivers.

Apr 20, 2009 | Guillemot Hercules Deluxe Webcam

1 Answer

What network will the hercules webcam work on best......skype? msn? what do you recommend?


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 04, 2009 | Guillemot Hercules Deluxe Webcam

1 Answer

Hercules Webcam not being recognized by USB


Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 29, 2008 | Guillemot Hercules Deluxe Webcam

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