Question about Linksys BEFSR41 Cable/DSL Router W/4 Port Switch, Retail Box (DSLSBEFSR41)

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Cannot connect to XBOX 360 Live through my Linksys wired Router( can't obtain an IP Address for router or modem)

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Hi
You need to enable NAT for ur router. Here are some links which should assist you in fixig this issue.

http://support.microsoft.com/kb/908874
http://support.microsoft.com/kb/908880
Enjoy :)

Posted on Apr 25, 2010

  • TapsCompWiz Apr 25, 2010

    Here are some more links that shud assisst u


    Video tutorials to enable NAT

    http://www.youtube.com/watch?v=QluUPzNuO...

    http://www.youtube.com/watch?v=skm-Y2Vme...


    hope this helps you :)

  • TapsCompWiz Apr 28, 2010



    Please rate, as this will help us know whether solution was helpful or we need to improve on it.
    If not resolved you may post a comment and let me know, so that I can research and provide you with a better solution.
    Thanks :)


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Steps for these found on http://support.xbox.com/en-US/xbox-live/connecting/error-cant-obtain-ip-address-router-modem-978976 and include
1. Restart modem and router2. Check wireless password3. Configure IP settings manually 4. Set an alternate MAC Address5. Turn on DHCP.6. Bypass router entirely and connect instead to the modem using a wired connection

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Trying to connect to xbox live and this keeps appearing. Cannot obtain IP address from your router or modem. Turn router or modem off and back on, then wait 30 seconds. Tryed that, but didn't work. It...


Your Xbox 360 Wireless Adapter may be damaged, or you might be to far away from your modem or router. Make sure your Wireless Adapter's antenna is up, and it is plugged in into the back of your Xbox 360. If you are using a wired Ethernet cord, the cord can be damaged. Check the end of both sides, and make sure nothing is dislocated. If it is, you might have to a local store and buy a new one.

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Microsoft Wireless Network Adapter Xbox 360 can't connect to xbox live and cant obtain IP address


if its having trouble obtaining ip address it sounds liek you need to manually config the connection on the xbox by typing in the name and any wep key and than going into your router and making sure it has multiple ip's available for the xbox for my xbox I had to enter the name of the connection because it was a weak signal despite the proximity I changed it to connect to linksys which was my router name at the time and never had another problem I hope this info helps if nothing I suggested works it may be a problem with your adapter just not having the signal strength if you have had it connected via wire in past and know the router will accept other computers than I would have to say this is your problem


Hope I helped
Please leave feedback
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1 Answer

Xbox 360


go on the linksys site and then click on the router you have. They all have default IP addresses. Maybe you are typing in the wrong IP address? Also, some of your settings may be wrong so check some XBOX router FAQ's online for other help. I also have a linksys router, but it works fine on my XBOX. You might want to try directly hooking up your XBOX to your modem, maybe it's not detecting the router if you have wireless?

Feb 23, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox 360 ics apipa


you need to set static ip's for the xbox 360 and the lan that is on the pc, easy to bride the two connections on your computer, then set static on the lan that the 360 is plugged in to, example:
360's static settings:
ip: 192.168.1.14 sub: 255.255.255.0 gateway 192.168.1.1 ------------------------------- computers settings:
ip 192.168.1.15 sub 255.255.255.0 gateway 192.168.1.1

Feb 05, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox live doesnt work


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me man 

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3 Answers

Opening the NAT connection for Xbox 360 working through 2 routers


  1. How do you connect your Linksys router to Belkin router? Do you connect your Linksys router to the Internet/WAN port of the Belkin?
  2. If so, what is the Internet connection type set in your Belkin router? Is it dynamic?
  3. If the Belkin router is set to dynamic IP and if it is obtaining an IP address from your Linksys router(you may check the status page of your Belkin router and look for IP address), then you may need to forward or set that IP address as the DMZ to your Linksys router. Make sure that XBOX is still configured as the DMZ host in your Belkin
Hope this helps!

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2 Answers

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In theory you should be able to "share" your internet connection. I use a Linksys WRT54GS wireless router and I have a Linksys Game adapter on my son's 360. He has not complained about lag or slow server times unless other intensive bandwidth is being used.

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make sure that internet connection working fine first..if it is connect you xbox via wired or wireless(if wireless, make sure that you connect to your own wireless network and enter the wireless security if there is)...check if you can get an ip address, better set to obtain the ip address and dns of your xbox, if all set and still unable to access internet, access the linksys router setup page by typing 192.168.1.1 on the address bar of your internet explorer, when pop-up for username and password type admin under password, leave it empty for the username. Click administration tab and disabled UPnP. Check if your X-BOX working fine. Hope this help you.

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1 Answer

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THINGS TO TRY loadTOCNode(1, 'whattotry'); Direct connection with a modem only loadTOCNode(3, 'whattotry'); 1. If you are connecting to Xbox Live by using a modem that is connected directly into your broadband socket, your IP address settings are obtained from your ISP. Set your IP address in Network Settings to Automatic. 2. If you use a static IP address that you obtained from your ISP, you must manually enter this address in the Dashboard. Contact your ISP for their static IP address if you do not know it. If the IP is not static, continue with the rest of the troubleshooting. 3. Power cycle the modem. 4. If your ISP requires PPPoE settings, verify that you have entered them correctly. 5. If your ISP does not use PPPoE authentication, do not use these fields in the Dashboard. Shared connection with a modem and a router loadTOCNode(3, 'whattotry'); 1. Power cycle both the modem and the router. 2. Try connecting the Xbox 360 console to Xbox Live by using the modem only. This eliminates any configuration problems on the router. • If this setup works without the router, there is a configuration issue with the router. See the router's documentation or contact the technical support group. 3. Verify that your router's DHCP service has been enabled. See the router's documentation or contact the technical support group. 4. The IP address that you entered in the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If your ISP requires PPPoE settings, try to connect with only the modem after you enter the PPPoE settings in Network Settings. • If you can connect, see your router documentation to configure the PPPoE settings correctly on the router. 6. If you are receiving an IP conflict error in the More Info section, turn off all the devices on the network. Try to connect with only the modem and Xbox 360 console connected. • If this works, there is a configuration issue on the routers DHCP server. See the router's documentation or contact the technical support group. Shared connection with a gateway device (combined modem and router) loadTOCNode(3, 'whattotry'); 1. Make sure that the device is turned on. 2. Verify that there is activity with the blinking lights sequence WAN, ADSL, and Internet connected power. Note These names will vary from model to model. 3. Power cycle the gateway device. 4. The IP address that you entered in to the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If you are receiving an IP conflict error in the More Info section, turn off all the other devices on the network. Try to connect with only the Xbox 360 console on the network. • If this test works, there is a configuration issue on the gateway DHCP server. See the router's documentation or contact the technical support group. Shared connection with Microsoft Windows Internet Connection Sharing loadTOCNode(3, 'whattotry'); 1. Verify that you can browse the Internet. If you cannot browse the Internet, Internet Connection Sharing is not configured correctly. 2. Power cycle the modem. If the modem does not have an on and off switch, unplug the modem from the power outlet. You cannot follow this step if you are using a USB modem. Instead, go to the next step. You must follow this step if you are switching the modem between the Xbox 360 console and a computer. 3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK. 4. On the View menu, click Tiles. 5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation. 6. Enter manual settings in the Dashboard for IP address, subnet mask, DNS address and gateway: • IP Address : 192.168.0.2 • Subnet mask : 255.255.255.0 • Default Gateway : 192.168.0.1 • DNS server (Primary): 192.168.0.1 • DNS server (Secondary): 192.168.0.1If none of this works you might be banned. If you modded your xbox360 or for downloading game saves from the internet to boost you gamer score. You might be banned!

Oct 14, 2007 | Microsoft Xbox 360 Console

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