Question about Seagate USB 2.0 External Enclosure + 400GB ST3400832A UATA 8MB 7200RPM HDD (NEWITEM31875736) Drive Case

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External hard drive is not detected - Seagate USB 2.0 External Enclosure + 400GB ST3400832A UATA 8MB 7200RPM HDD (NEWITEM31875736) Drive Case

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  • Meowmmm May 11, 2010

    Please clarify what is not detecting the drive, a PC, Mac or unit like Playstation 3? Also what OS you are using? I have all three and both the PC and Mac detect my Seagate external drive fine, but the PS3 will not recognize it as it uses NTFS and not the Fat32 file system.

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Please don't panic, you can open Disk Management to see if the external hard drive can be recognized. You can also try to connect the external hard drive through back USB port or connect it to another computer. If the external hard drive still cannot be recognized, probably there is something wrong with the external. In this situation, the most important thing is to recover important data from the external drive. You can rely on external hard disk data recovery software to perform data recovery: http://www.icare-recovery.com/disk-drive-recovery/external-disk-hdd-not-recognized.html

Posted on Jun 23, 2014

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Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected

Posted on Apr 25, 2010

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