Question about Canon MultiPASS MP390 All-In-One InkJet Printer
Best solution-Reset counter. Mine has never leaked!! These Ink pads are large and dry out on their own..so they hold alot more than it says. Just reset the counter and keep printing. The printer will break or be obsolete before it the pads are full.
Reset counter per these instructions:
1) Printer on, press Additional Functions, Scan, Copy, Scan buttons.
(Now you should be in Service Mode)
2) Select Test mode (last selection) and push Set button.
3) Select #8 Printer Test (does something like cleaning) should now say "8-2" or "8-3"
4) Use + or - bottons to select "8-3" and push Set button.
( Should show "EEPRON Clear").
5) Select Ink Count (option 0) and press Set button.
6) Press Stop/Reset button followed by the Power button and wait for printer to restart.
7) Go have a good drink for solving this problem!
Posted on Dec 09, 2008
Honestly,I was quoted $110 fix this problem by the local Canon service center. Since I am a loyal Canon customer, with several Canon items in my office, it was suggested to me by the technician at this service center.....to contact Canon's loyal customer web site. I did this and ended up purchasing a brand new multi-function machine. They gave me two discounts and a new MX310 costs me $95...less than the repair of the MP390.
Posted on Jun 18, 2008
To fix this problem you must completelt take the machine apart becuse the resevoir is on the bottom plate. There a 2 sponges that must be cleaned and dried. Also the head cleaning station below the print head assembly must be thoroughly rinsed out. Manually rotating the gear ssembly on the left side of the machine will operate th diastolic pump that drain into the bottom--it must run free and clear. This will take about 2 hours labor total. 1 hour to take it apart--rest over night to dry then 1 - 1 1/2 hours to dry. Print tech87
Posted on Jun 18, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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