Question about Refrigerators

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I have a whirlpool side by side refrigerator and my ice machine stopped working. I get water from the cold water dispenser. Noticed the water line to the ice machine was frozen so I replaced it with a new line. Still doesn't work. Please tell me what I can try next. Thank you.

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Perform the optics diagnostic mode to determine whether the optics circuits are operating properly. The optics system consists of of an emitter and a receiver. The emitter transmit a beam of infrared light and it is detected by the receiver. If the beam of light is interrupted, the ice maker will not work.

The optics system of your refrigerator can be one of the two types and must be determined first before performing the optics diagnostics for the appropriate procedure.

Close the freezer for at least a minute then open it. Does the LED flashes a repeated two pulses? If not, hold the freezer light switch. Does the LED flashes every 1 second?

For more specific advice, specify the model of the refrigerator.

Posted on Apr 25, 2010

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The water dispenser has stopped working. It is getting power. When you press the button you can hear the motor. The ice maker is still working fine so I know the unit is getting water.


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer while it thaws.

Aug 24, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

We have a whirlpool gold conquest side by side refrigerator. Water dispenser works, ice does not. Stopped suddenly making any ice. How do we fix it? It's only 2 years old.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Jan 21, 2011 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Whirlpool Water Dispenser not working and not producing ICE.


check the fresh water solenoid on the back of the unit theres a screen in the water line to it that maybe clogged also crak the line lose gently to isure water is passing through it if not? then change the water solenoid

Jan 15, 2010 | Whirlpool GS6NBEXR Side by Side...

1 Answer

I have a whirlpool side by side refridgerator about a year or more ago the water dispenser stopped working and now the ice cube dispenser also stopped working it is no longer making ice into the container....


Your water line into the refrigerator is probably plugged up. First, check at the cut-off valve where the house water connects to the refrigerator water line. Mineral deposits often form in these small valves and can block the water flow.

The other possibility is a blocked water line within the refrigerator. Plastic weedeater line works very well to clean out these lines.

Oct 10, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Water dispenser stopped working.


if your ice maker works fine then its going to be your solinoid valve thats bad oin the dispenser.

Apr 05, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice maker stopped working


sadly you need to turn off the fridge let it dry out with the doors open then turn it back on.

Mar 31, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Leaking ice maker.


Sounds like you have a bad inlet valve that is staying open and is not closing letting water run through the system all the time. The valve is located next to the Ice machine water line

Feb 19, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Cold water dispenser on new whirlpool side by side dispenses lukewarm water...ice maker works a charm


there is a tank in the refrigerator section that hlds about 1.5 gal of water as you dispense it refills and pushes out the cold water. if your unit is new it will need a day to cool down the tank of water before you will get cold cold water at the dispenser
Hope this help explain how it works

Aug 01, 2008 | Whirlpool GS6NBEXR Side by Side...

2 Answers

Ice Dispenser Doesn't work...


sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker

Aug 08, 2007 | Whirlpool GS6NBEXR Side by Side...

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