Phone rings only once, then stops, caller still on other end, but caller ID does not show on screen
I have the Model KX-TH1033 Dect 6.0. I am using Comcast for computer, tv and phone. when I first moved into this rental, comcast installed cable modem, etc. When I bought this phone system and hooked it up, it worked fine for about a week, then stopped working correctly. Please help.
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Caller ID requires 3 things, service, hardware, and programming. The hardware is a CID card with a part number ending in 93, as in TA62493,82493,TD193 etc. Then system programming in the 900's turn it on for each CO line and the phone needs to be ringing to display CID when the phone rings.
The one who can show the caller ID when someone call is the caller only. He/she can set to hide his/her number ID in their phone so we can't see it. We can't force to see this caller ID, but if this calls disturbed you, you can install call blocker and only allow certain incoming call to be recieved.
There are two main types of Caller ID used in the US, most Uniden phones will work with either type, you just need to set it to type "A" or type "B". If you will post your model I will be happy to tell you how to change it or you can call Uniden Customer Service at 800-297-1023
These DECT 6.0 phones work on 1.9 Ghz frequency and should not have any interference other than from another DECT 6.0 phone that can be within 150 ft of your phone. That means that somebody, a neighbor that has a DECT 6.0 phone close by is causing this problem. It also means that they are also getting these phantom phone rings. The best solution? Go to a 5.8 Ghz phone and your problem should go away.
Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG