Not nokia but ZTE F102 phone is gone in to FTM mode
I have just paid fixya then found this, my email given is
[email protected]
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My ZTE F102 phone is gone in to FTM mode & says No service for some reason & I don't know how to solve this,
I'm in UK & on 3 network,
Please reply with solution asap
Thank you
jbjasoos
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#2 10-12-2009, 10:14 PM
pav
3G Forum Moderator Join Date: May 2004
Posts: 4,560
Re: ftm mode on ZTE F102
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I have this problem also! Does anyone have any idea how this can be resolved?!
Cheers.
Einsteinsquared
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#7 15-02-2010, 10:43 AM
ben10
3G Forum Member Join Date: Feb 2010
Posts: 1
Re: ftm mode on ZTE F102
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i am also experiencing this problem. can someone please instruct me on how to get my phone back to its normal mode, or why it is in this "ftm mode."
ben10
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#8 15-02-2010, 01:26 PM
HowardHopkinson
3G Forum Member Join Date: Feb 2010
Posts: 72
Re: ftm mode on ZTE F102
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I suggest you contact customer services.
There doesn't seem to be much info about your problem, other than many people seem to have it.
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#9 02-04-2010, 12:48 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2
Re: ftm mode on ZTE F102
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I had this problem, first there was no signal in a busy city center. I took out the battery and replaced it. Then occurred a white screen with ftm in red letters, all the menus worked but no signal and couldn't access memory card. I thought it was some kind of security lock and took it to the 3 store. The manager claimed he had never seen this error, and should speak to customer services as they would know what to do. I spoke on phone to customer services. They kept me on hold for quite a while, they eventually said it was a zte handset manufacturing error and if i send in the phone they will fix it free of charge. After a lot of wangling they also said they would give me £5 free credit for my time wasted. I sent it in.
I got a letter back, very quickly. they claimed there was liquid damage to the phone, and so it is not covered by warranty. (this is a blatant lie!) If they did not hear from me in 14 days they would send back the phone and i would have to pay £20 for service charges! or they would offer me a refurbished handset at a discounted price. I recieved no further communication from them.
I had to buy another handset. They had not added the £5 they said they would.
I phoned them. They transfered my call to 6 different sections. keeping me on the phone for over 45 minutes. They said i needed to sign up to a 3 contract. (i am on pay as u go) I laughed at this. They refused to call me back. I eventually convinced them to call me back. They said the section dealing with my problem was closed and they will call me back tomorrow. The Indian call center staff were surly and quite frankly rude.
I await there call.
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#10 25-05-2010, 02:51 PM
yodayoda
3G Forum Member Join Date: Apr 2010
Posts: 2
Re: ftm mode on ZTE F102
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well, they did call back, 1 hour late. The guy immediately put me through, without any explanation, to a mobile phone repair center in scotland, which does not actually deal with '3'.
I was incredulous!
a complete waste of time. not only unhelpful but willfully obfuscating.
i gave up, was too stressful to deal with these 'people'.
my advice - go with another provider.
i was on vacation and my i was txting and stuff then i put it in my pocket and when i got back to it it was shutoff and i rebuted it and it said Service required and everythiing basically got deleted how do i fix thiss?
i was standing in walmart, i put my phone in my pocket after I replied to a text message, pulled my phone back out and now its completely trashed...
Yes, the exact same thing happened to me just yesterday: wasn't doing anything out of the ordinary with the phone when next thing I know, it says FTM mode on the screen. The solution already posted here, sadly, doesn't seem to work in my case...
I was texting a buddy and i pulled it out o my pocket and the ****** said service required
help.. can i fix this????
how do i reboot my phone... it went to ftm mode....
LG enV Cellular phone.
When I turn my enV on, a message pops up saying 'use genuine battery' and 'power off in 10 secs', and it counts down and turns off. What's up with that? Anyone?
i was in the middle of texting an my screen went black i turned the phone off then when i turned it back on it read ftm mode an none of my 189 contacts an also some pictures pictures r availabe someone helf me i am very frustrated
Same exact thing. I went to turn it on.... it went into a boot cycle.. kept on saying Verizon Wireless... but never actually booted up. Untill a few minutes later... it booted and now it says FTM mode.
Ftm mode took battery out and now says service required :(
how di i fix this i NEED my phone
I lost all of my memory, and I have no service.
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