Question about HP Jetdirect 615n Print Server

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How can I make sure my jetdirect 615n network card is working ?

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Posted on Jan 02, 2017

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SOURCE: All printers with HP hJetDirect 615n card not printing

Known failure with the jetdirect 615s, the more reliable cards are the 610 or the 620. According to HP tech support stay away from the 615.

Posted on Jan 25, 2009

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SOURCE: All printers with HP JetDirect 615n will not print

Is the 615n an internal print server not one in the EIO slot. From memory if so it has a really high failure rate. Try getting JetDirect cards for EIO slots and seeing if they work.

Posted on Jul 22, 2009

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Network can't ping jetdirect 615n card


why not ask at HP and not here, why ask on non HP forum.?
the HP enterpise forum covers this.

ask here first., they will direct you to OLD hardware help.

https://h30434.www3.hp.com/


here im searching there, see all those posts there.

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=JetDirect+615N

Jun 08, 2017 | HP JetDirect 615N J6057A Print Server (In...

1 Answer

LaserJet 4200 Printer: HP LJ 4200 has Jetdirect card that worked fine unt...


Is the jetdirect card part number a 615n? If so, replace it with a 620N. The 615 cards were bad from the get go. Hp recalled them for about a year providing free upgrades to the 620.

May 16, 2010 | HP LaserJet 4200 Printer

1 Answer

I have a HP 2200 Printer with a hp jetdirect 615n model j6057a Iam unable to get the printer to tell me the mac address. Help to locate MAC another way.


If you know the IP of the printer & the printer is connected to the network, try pinging the IP address of the printer.
After that, open a command prompt & type the following command then press Enter:
arp -a
This will display the arp cache on your computer. Check the list & find your printer's IP, & opposite to it, you will find its MAC address listed.

Jul 14, 2009 | HP Jetdirect 615n Print Server

2 Answers

HP 5500DN wont recognise jet direct card has been ok for 12 months?


Did you try another jet direct card??
It is a commen problem for the 615N card. Use a 620N and mostly the problem is gone.

Jul 10, 2009 | HP Color LaserJet 5500 Printer

1 Answer

How to replace jetdirect 615n with a new 620n


no you do not. the printer will have all the "knowledge" it needs. The same jet admin software will be used.

Mar 18, 2009 | HP 4100N 10/100 NIC LASERJET Printer p/n...

1 Answer

Can not set ip address on 615n


its called an Ethernet Cat5/6 cable.
ask ? this is real HP, fixya is not.+
https://h30434.www3.hp.com/

Jul 31, 2017 | HP Jetdirect 615n Print Server

1 Answer

All printers with HP hJetDirect 615n card not printing


Known failure with the jetdirect 615s, the more reliable cards are the 610 or the 620. According to HP tech support stay away from the 615.

Oct 27, 2008 | HP Jetdirect 615n Print Server

1 Answer

All printers with HP JetDirect 615n will not print


Is the 615n an internal print server not one in the EIO slot. From memory if so it has a really high failure rate. Try getting JetDirect cards for EIO slots and seeing if they work.

Oct 27, 2008 | HP Jetdirect 615n Print Server

2 Answers

HP 2420 Issue


Print a configuration page found under the info menu on the printer. Make sure that under options it shows the network card as being an installed otion (it will show enven if its a built-in embedded card) If it doesn't show you have a bad jetdirect card. If it does show make sure the IP address, Subnetmask and Default Gateway listed on the page match that shown on your SERVER & WORKSTATIONS.

If the card info on the config page reads 0000 then you will need to reconfigure the card through the menu.

If you are using a 615N Jetdirect card in the printer and it doesn't list on the config page it's most likely a bad card as they have been dying regularly. If and only if it's a HP 615N card, jump on HP's support chat at HP.com and go through the on-line chat. If your persistent and insist, they will replace the card for free. You will have to be persistent though and tell them to look up the service note that authorizes after warranty replacement. They know it's their but unless your persistent they will play dumb try and charge you. Hope that helps you.

Jul 11, 2008 | HP LaserJet 2420 Printer

2 Answers

Hp laserjet 4200 printer- how to find the current ip address?


To have an IP address for the printer you must either have a HP4200n or install a Jetdirect card into the printer. The Jetdirect or "N" version of the printer with the built in Jetdirect holds the network IP address. Subnet Mask, Gateway Derfault and handles the networking functions. If you have a 4200n or Jetdirect installed it will print out on the configuration page.

The standard HP 4200 doesn't have the networking capability without adding the card. In the event that you have a card installed and its not recognizing the card on the configutation page it may be bad. The HP 615n cards are known to have burn out issues. If you have to install a card to upgrade your printer, I recommend a HP 620n or better to get around the known bad issues with the 615n cards.

Jul 07, 2008 | HP LaserJet 4200 Printer

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