Question about HP Photosmart Premium C309A All-In-One Printer
I keep getting a "clear carriage jam" message and printer will not print. I have been through all 7 options on the HP site - there was no paper jam in the first place...have re-installed print heads..checked power, etc. Any other suggestions??
You may not see a paper jam.
This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.
Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.
That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.
So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Posted on Apr 25, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
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1 Switch off the printer and disconnect the power
supply. Allow any residual charge to fade away before putting your hands or
metal tools inside the chassis.
Step 2 Pin down the exact location of the jam. The
three hot spots for a jam are the paper tray, anywhere between the feed tray
and the print carriage, or between the print carriage and the output tray.
Step 3 Take off the front paper tray if the sheet got
stuck while it was still in the front area of the printer. If the sheet jammed
here, you should be able to see most of the paper.
Step 4 Pull on the sheet with both hands and steady
pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper
in the machine.
Step 5 Open the back panel to reach paper jammed
between the feed tray area and the print carriage of the all-in-one printer.
Carefully remove the jammed paper from the machine.
Step 6 Use the carriage access door to reach a jam
further inside the all-in-one printer. You may need to move the print carriage
out of your way to clear the jam.
7. Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
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