Question about Apple iPhone Smartphone
The best thing to do is to bring the iPhone to your local Apple store, and have them upgrade the firmware of your phone.
That should fix the problem.
Thank you and good luck!
Posted on Apr 25, 2010
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Posted on Jan 02, 2017
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To restore your iPhone back to factory settings complete the following steps:
1) Press the "Home" button on your iPhone, and tap the "Settings" icon on the main screen.
2) Tap the "General" tab, and tap the "Reset" tab.
3) Tap "Reset All Settings" to restore the iPhone to its default settings. Tap "Erase All Content and Settings" to restore the iPhone to its original factory settings, which erases all of your information including bookmarks, SMS messages, contacts and music.
4) Tap "Erase iPhone" to confirm the action.
Hope to have been of assistance,
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