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I have a Panasonic DMR-EH50 DVD recorder with 100 GB HD that locked up in error mode when I tried to divide a title on it. It's not the 'U99' code I keep reading about, Just says "An error has occurred, please press enter". None of the reset procedures work. It just loops with: boot up - boot down - boot up - an error has occured - boot down. And that repeats itself.

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  • mcoldiron Apr 25, 2010

    No, it is no longer under warranty.

  • mcoldiron Apr 25, 2010

    I received a good, timely response to my question.

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  • 4,889 Answers

The error you are quoting indicates a communication error with the hard-drive. Every time the device is intialized the DVD recorder performs a self-test to see if all the components are functional. If there is a problem with the drive then it will repeatedly keep testing until the hard drive passes the test. What I think happened is that your drive connector is either loose or there is problem with the drive(these drives crash some times . Note that DVD recorders use the same 2.5" USB powered drives that the laptops use). WHich begs the question "Is the unit under warranty?"

Sai.

Posted on Apr 25, 2010

  • eagle338
    eagle338 Apr 25, 2010

    Then I am afraid you have to get it fixed for a fee. Only panasonic guys can get it into recovery mode and fix it. I wish I could say that you can do it yourself but you can't as the HDD uses an encrypted file system that is different from the regular file systems used in windows or any other OS. You can use search for the nearest service center by zip code in the page below. This will not only ensure that you avoid shipping cost but also that you get it fixed faster.

    http://www2.panasonic.com/consumer-elect...


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