Question about GE (PSS26MSRSS) Side by Side Refrigerator

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The water dispenser and ice cube maker stopped working

The water dispenser hasn't worked for a couple of months although we still had ice cube production. Now there is no ice production. Previously we thawed the freezer when the water dispenser failed to function and after thawing it worked fine for a couple of months before it once again failed to dispense water. Any suggestions on how to remedy this situation would be greatly appreciated.

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Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Posted on Apr 25, 2010

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MY REFRIGERATOR NO WORKING THE ICE NOT WATER

Posted on May 30, 2010

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Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 17, 2014 | GE Profile 26.6 cu. ft. Side-by-Side...

2 Answers

Ice maker


Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

other ice maker related issues and solutions:---


===========


Ice maker dispensing ice with black or white plastic pieces in ice?


http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-dispensing-ice-with-black-or.html


After replacing ice maker assembly, ice is not getting made?

http://alltypesofpartsreplacing.blogspot.com/2011/10/after-replacing-ice-maker-assembly-ice.html


Ice maker is leaking water and causing the ice to freeze?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-leaking-water-and-causing.html


Ice maker is noisy and not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-noisy-and-not-making-ice.html


Refrigerator ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/refrigerator-ice-maker-stopped-making.html


Ice maker leaks water into ice bin causing a glob of ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaks-water-into-ice-bin.html


Amana Refrigerator leaking water from ice maker?

http://alltypesofpartsreplacing.blogspot.com/2011/10/amana-refrigerator-leaking-water-from.html


Ice maker leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaking.html


Ice maker is dumping the ice cubes out before frozen solid.

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-dumping-ice-cubes-out.html

Water overflowing ice maker?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflowing-ice-maker.html


Ice cube is getting stuck up hard in ice maker

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-cube-is-getting-stuck-up-hard-in.html


Icemaker quit working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/icemaker-quit-working.html


Quit making ice

http://alltypesofpartsreplacing.blogspot.com/2011/10/quit-making-ice.html


Water leaking into ice tray, frozen glob of ice

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-leaking-into-ice-tray-frozen-glob.html


Not making ice, and water leaking in freezer?

http://alltypesofpartsreplacing.blogspot.com/2011/10/not-making-ice-and-water-leaking-in.html


The ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice_20.html


Ice maker not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-not-making-ice.html


Ice maker quit working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-quit-working.html


Ice maker dispensing black pieces of plastic in the ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-dispensing-black-pieces-of.html


Replaced Ice maker but its still not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/replaced-ice-maker-but-its-still-not.html


Ice maker leaked creating an ice block?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaked-creating-ice-block.html


Ice tray leaked?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-tray-leaked.html


Ice maker stopped functioning?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-functioning.html


Ice maker stop working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stop-working.html


Ice maker failed

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-failed.html


Old ice maker stopped working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/old-ice-maker-stopped-working.html


Old ice maker started leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/old-ice-maker-started-leaking.html


Ice maker not working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-not-working.html


Ice maker overfills and cause water to flow into ice dispenser and freezes?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-overfills-and-cause-water-to.html


Ice maker didn't make ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-didnt-make-ice.html

Ice maker was leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-was-leaking.html


Ice maker was leaking after it filled up with water?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-was-leaking-after-it-filled.html

These will help.

Thanks,.

Dec 21, 2012 | LG LFX25976ST - 3-Door French Door...

1 Answer

Ice maker stopped dispensing


Refrigerator - Icemaker Not Dispensing,or Not Making Ice Check that the feeler arm on the icemaker is in the down position and is not blocked. If the icemaker does not have a feeler arm make sure the icemaker paddle is not blocked under the icemaker. For more information on the causes of new icemakers not making ice. For more information on normal ice production. Side by Side models: The filter may be loaded with sediment that can cause low water pressure. The water pressure must be between 40 and 120 psi. Pressures below 40 psi may cause a malfunction of the icemaker (i.e. producing hollow cubes or no ice production). Test the water pressure: Dispense water from the dispenser into a large measuring cup for 20 seconds. If the measuring cup contains less than 13.5 ounces (400 metric centimeters), the water flow is inadequate. If the amount of water is less than 13.5 ounces then the refrigerator fails the test, remove the filter and test the refrigerator again with the by-pass plug in place. If the refrigerator dispenses the proper amount of water with the by-pass plug in place, then the filter should be replaced. If you no longer have the by-pass plug and it has been over three months since the filter has been replaced, you should replace the filter. If the refrigerator fails the test again and you know you have the proper water pressure in your home, you should call service to check the refrigerator. If the amount of water collected is over 13.5 ounces then the refrigerator passes the test and the dispenser is working correctly. Ice not Dispensing Due To Clumping Ice: Your dispenser may not be dispensing due to clumping ice cubes. The ice cubes in your icemaker may be clumping for a couple of reasons: Low food load: The defrost cycle radiates heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during defrost, then eventually freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keeps the ice from melting. Lack of use: When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, move the feeler arm on the icemaker to the up position to turn off the icemaker and stop ice production. For more information on the causes of clumping cubes. If the ice bucket is not seated correctly, ice will not dispense properly. Make sure the ice bucket is in the correct position. Refer to Use & Care manual.

Aug 05, 2012 | Maytag Refrigerators

1 Answer

Is it true that if you remove the white box where the ice cubes fall into, that it will stop the ice cubes from being made? I am interested in temporarily stopping the ice cubes from being made (4 months...


Removing the box may stop ice making on some refrigerators but not all. Look for an on-off switch inside your ice maker. Turning it off will not only stop the cubes from forming but in some cases will also stop the freezing action so you should remove any cubes that are there or they will melt and the melt water will run out of the ice maker. If there is no on-off switch you can raise the sensor arm up or block the ice detector beam to trick the ice maker into a "full" mode. That will stop the ice making function but not the freezing function. You could also turn off the water supply to the refrigerator if you do not need the water dispenser to work when you are not making ice cubes.

Oct 16, 2009 | Refrigerators

1 Answer

Freezer stopped making ice cubes


Pour about 2/3 cup of water into the ice maker . If it dumps , then replace the dual water valve behind the refrig . If it does not dump the frozen cubes , replace the ice maker .

Sep 27, 2009 | GE Refrigerators

1 Answer

Not dispensing ice cubes, only crushed


Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.

May 30, 2009 | Maytag MSD2732GR Side by Side Refrigerator

1 Answer

No water flow to the ice maker


Here's a kinda clumsy solution: I had a similar problem--for several years I'd manually pour in just enough water to fill the spaces. Sometimes the ice maker would then start to work again for a couple of weeks. We have hard water, so I assume it's a problem related to minerals building up somewhere.

Anyway, most recently, I had some cubes frozen in the bottom of the drawer so grabbed the drawer and pounded it in and out a couple of times, bumping it onto the back wall a couple of times. Voila, the maker started making cubes. Now every time I get cubes, I first pull out the drawer halfway and then shove it against the back wall. ...seems to work--the drawer is always filled to the brim no matter how much ice I take. It's been a couple of months now so seems to be working...

Mar 21, 2009 | KitchenAid Refrigerators

1 Answer

Ice Maker


check the temp inside the frezeer it should be 0 degrees at all times if is higher then that then lower temps and clean condenser coils . if it is zero then repl entire ice maker the thermostat inside ice maker is not closing when it should and in return takes longer to cycle ice.

Jul 03, 2008 | Kenmore 56549 / 56542 / 56544 / 56546 Side...

1 Answer

Ice Maker Slow Making Ice and Water Dispenser No Longer Dispenses


Try replacing the filters, they might be slowing the water flow.

Jun 12, 2008 | Frigidaire FRS-26DR7D Side by Side...

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

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