The unit powers up only with AC adapter and does not show images as viewfinder or stored pictures. I see the green screen when it is plugged in then menu items like time and number of pictures appear on screen. The red light shows and turns green when I press the record button then back to green when pressed again. Does anyone know what's wrong with this camcorder and where I can have it repaired if it is not something obvious? Thanks, Russ
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Re: No image on LCD screen
It sounds like you're receiving partial information on the LCD screen and that the image sensor isn't sending information to the screen.
If you know the sensor is working by recording some video on an SD card and being able to view the recorded video on your PC, then there is a disconnect between the LCD and the image sensor.
If you are not recording video to your SD card and only get black images or no files, the image sensor is damaged.
If you are recording video, but no image appears on your LCD for internal viewing/playback, you can try a firmware update if one is available from www.insigniaproducts.com, but this is a discontinued item so there's not much available for support.
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sounds like the projection bulb went. behind computer monitors and lcd screens is a bulb that shines a light threw the screen to allow you to be able to see the image, try opening the unit to see if the bulb is on while unit is on, if not try shining a light threw the back of the screen to see if you can see the image. bulb may need to be replaced.
normally, if you can turn the camera on everything should work including the lcd. if its just an issue with the imaging sensor, you wont see anything on the viewfinder (for the viewfinder to work you need to close the lcd screen) but should at least see the indicators, same in the lcd screen and view your videos in playback mode. if its an lcd screen issue, there would be nothing coming up in any mode the camera is set to. you can try to reset cam back to default settings (press reset while cam is on, its located on the side where you have the handstrap, just below the speaker), or do power reset (remove the batt and ac adapter for at least a minute). if still the same, your unit may require service. thanks. hope this helps.
LCD = Lousy Camera Device? Get used to using the optical viewfinder. The LCD is great for reviewing images after you've taken them, but it leaves a lot to be desired as a viewfinder. Keeping your camera steady is no small feat at the best of times, but being forced to hold the camera away from your body to view an image through the LCD adds a new level of instability to the picture-taking process.
Hi, Your camera DCR-HC20 has problem with ccd imager and this part will be replaced. After that camera will show live view to record. Sony announced free of cost repair scheme for such problem. You will pay shipping charges only $15 Click Sony Support for details.
From the Canon Website:
Issue: The LCD/Electronic Viewfinder will not display an image.
Solution: Special information regarding a blank or distorted screen on certain digital camera models
Details: [ Hide ]
Important Notice About Your Canon Product:
It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to firstname.lastname@example.org
This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.
Using the LCD viewfinder to compose images drains the power capacity of alkaline batteries very quickly.
Instead, use the Optical viewfinder to compose your images. Under normal operating conditions using the Optical viewfinder, a set of AA-size alkaline batteries should last for about 35 images.
Additional tips for extending battery life:
* Use the AC adapter to review images on the LCD.
* Use the AC adapter to review images on your TV.
* Disable Quick Review mode.
* For longer battery life, use one of the following types of batteries:
o High capacity alkaline (a new product on the market as of Jan 2000)
o NiMh (Nickel Metal Hydride) rechargeable.
o NiCd (Nickel-Cadium)
Since the viewfinder sees the subject different than the picture taking lens, we recommend using the LCD monitor screen for taking macro pictures. The image previewed on the LCD monitor will be the exact image that is taken.