Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Water dripping from bottom of freezer in the back down into the refrigerator. We have the ice maker water shut off since yesterday. Is this just condensation? Hasn't happened before and we have had the refrigerator since new in 2002. Freezer is perfectly cold and dry, but there is a bunch of water in the fridge. We have wiped out the fridge many times to get rid of the water on the shelves and down below the crisper drawers where it collects. Any thoughts?

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You have a plugged drain, if you pull back panel in freezer you will see ice under coils, use hair dryer to loosen ice and find drain hole

Posted on Apr 25, 2010

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SOURCE: Dripping water

YOUR DRAIN FROM FREEZER TO DRAIN PAN IS CLOGGED,LOOK INSIDE TOP BACK OF REFRIG. SHOULD BE DRAIN HOPPER,REMOVE AND CLEAR OUT DRAIN,THANKS-MIKE

Posted on May 29, 2008

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Ice maker drips water into freezer.Makes ice but doesn't shut off when full.


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Stainless Steel GE Profile with Bottom Freezer.


Have you had any cooling problems coincide with the ice problem? if no evidence of temperature variations, you either have a crack in the ice maker mold, causing water to drip into the ice bucket. Or you may have a bad water valve solenoid, not closing completely when the ice maker stops calling for water, overfilling ice maker into the bucket, and further down your freezer.

those are the most common problems, though other odd situations could also be a problem.

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1 Answer

I have a Kenmore refrigerator 596.71864101 that develops a thin sheet of ice on the bottom of the freezer (which is on the bottom) even after I shut of the water to the ice maker. It seems to be dripping...


You are right about the source of the water. It is coming from the evaporator coils. When the freezer goes into defrost mode, it melts the ice on the coils. The water is supposed to run out of a drain below the bottom of the floor of the freezer. It is common for these drains to freeze shut. If you clear this drain and remove all of the ice from the pan under the floor of your freezer, your problem should go away.

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My subzero 650 ice maker drips water w/o making ice. Makes a mess with ice build up. I had to turn off water lined to stop the ice maker from dripping. Turning off the ice maker switch did not stop the ice...


Good day,
No, a new water valve should solve that problem. The diaphram in the valve is not completely closing.
Very common problem.

Thank you for using FixYa

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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Ice Maker
Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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1 Answer

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Replace the water valve behind refrig , where the wall water line connects to on refrig .

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1 Answer

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Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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1 Answer

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yes.you will have to replace the ice maker.if further used without replaceing the compressor will get damaged and you will completely loose cooling in your unit.

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