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New smart board installed in microwave, still doesn't work

A service tech told me the smart board in the GE over the range microwave was bad, so I got another one and installed it and it still doesn't work. The installation seemed pretty simple, what could be wrong? Can I test if a smart board works without an electrician?

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  • 9,047 Answers

It sounds like he "shotgunned" and blamed the board without experience enough to know the difference or to test it.

We would need to know what exact problem you're having and what your full model number is.

Feel free to contact me directly (and please remind me of your full model number) for more information & help or see our Web site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. "Ed" Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

Posted on Apr 28, 2010

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We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid with a one year guarantee.

Or you can buy and install a new control circuit board (smart board) from the Pros here, our favorite supplier.

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This can often also affect the exhaust fan, cooling fan, turntable, and/or inside light operation, too.

Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

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That is a control circuit board issue which we regularly repair with our $39.95 service nationwide.

Or if you prefer, you can order a new smart board / PCB assy (part number WB27X1043) from the Pros here, our favorite supplier. It runs $259.53.

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microwavesvc_44.jpg

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Have a GE Hood micro model # JVM1540DN1WW. Control panel doesn't work. Did hard reset buy cutting power. Probably bad smart board. Problem is this is the 2nd one I have had . These last only 2...


You have a failed membrane keypad.

On this model, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

It is part number WB56X10824 and you can order it here for $124.12.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site ,we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame. Be careful - the display is made of glass.

34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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It may be a bad fan button or a problem on the circuit board. The latter is actually cheaper to fix.

If you recently had trouble with your cooktop lights, the fan trouble is probably due to that. It's a failure on the smart board which we regularly repair with our $39.95 service. Details are here.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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HAVE YOU THOUGHT ABOUT TRYING TO BUY A USED ONE AND TAKING THE BOARD FROM THAT ONE AND PLACING IT IN YOURS ?

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