Question about Sony Playstation 3 (PS3) Console

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My ps3 won't read my dvds, can I clean the laser

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Http://us.playstation.com/support/answer/index.htm?a_id=272

try this, I was having the same problem and it was very frustrating.

Posted on Apr 24, 2010

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Either laser needs cleaning or laser is misaligned

Jul 21, 2012 | Toshiba Computers & Internet

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Dvd works on ps3 but games wont. cleaned lens aswell. also reset system


Hi,

Unfortunately the PS3 has a high failure rate on its laser lens mechanism. The lens on the PS3 is setup with a dual refractor - one for reading DVDs and the other for reading Bluray and game disks.

What you are describing is absolutely typical of a lens failure where the unit is reading DVDs but not games and as you have already tried cleaning the lens the only way to fix it is to replace the lens mechanism. This is not as difficult as it sounds and you are already half way there if you managed to clean the lens yourself.

For a full walkthrough on what is involved please see this FixYa Tip.

Thanks for using FixYa.

Sep 04, 2011 | Sony Playstation 3 (PS3) Console

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Our ps3 won"t read blue ray disc. It will read regular dvds and games


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are quite typical of a failure of one of these lasers i.e the Bluray laser has failed.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

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Jun 29, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

None of my ps3 games will play but normal dvds all work fine. any ideas?



well, the 40gig model of the ps3 can have either the dual laser lens, or the single laser lens in it. they started out with the KES-400A single laser lens, but somwhere along the line, they started putting the KES-410A dual laser lens in them, which is supposed to be a more reliable laser lens, but they do fail as well. the most common reason why a ps3 won't read ps3 games and bluray discs, but will read dvds or cds is because they have a red diode that only reads dvds and cds, and a blue diode that reads bluray and ps3 game discs. i would say your blue diode has kicked the bucket and needs to be replaced. you will either need to send the system to sony for repair, or to a third part company to have it replaced, or you can replace the laser lens assembly yourself

Apr 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wont read game disks,but will play dvds


This can be caused by a dirty laser in the drive. try cleaning the laser with a q-tip and rubbing alcohol. If this does not fix the problem you will need to get the laser replaced. If it is still under warranty contact Sony with this site: https://service1.us.playstation.com/rma.htm?_flowExecutionKey=_c71000C59-AA41-E39E-0F5C-E9201DBE7B2B_kA7F58291-2AE5-F8BD-E0D2-C63AAC401CB1

Jan 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont read discs


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser needs replacing

Oct 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I cant get my ps3 to load ps3 games just ps2 games


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser needs replacing

Oct 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read ps3 games only ps2 games


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser needs replacing

Sep 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 console will read PS2 games and dvds but not PS3 games


sounds like a dead Laser they are a dual laser will read DVDs n CDs but wont read Blueray movies or PS3 games Laser needs replacing

Sep 15, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 won't read my games but reads my dvds


The Blu-Ray laser might need to be cleaned. Use a laser cleaning disc to clean it. Also, make sure the disc are clean and scratch-free. If this all fails, you might need to get the PS3 repaired.

Jul 14, 2009 | Sony Playstation 3 (PS3) Console

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