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The problem with Razor cells phone is that the use old service connects or it is to large of a file to be able to download because they have limits.
Try resizing the image then sending it
Also try sending it in a different format
from explanation this means that you are trying to charge your razor with another phone charger , it will not work out for them self because they are not compatible .
what you need to get your razor phone is the type of his own charger ,but if you can not fine it own charger then you will have to go the store together with your razor phone then will help in locating it own charger that will work for with out any damage on your phone
COULD BE THE PHONE BUT MOST LIKELY ITS THE CHARGER, IF ITS AFTERMARKET GET RID OF IT AND BUY OEM, TRY AND TEST IT OUT WOULD A FREINDS MOTOROLA CHARGER SINCE THEY'RE MOSTLY THE SAME CHARGERS AND SEE IF YOU STILL GET THE MESSAGE.
If your cell is carrier locked, and carries custom carrier firmware (software for the phone) then you probably don't have that option available to you. Flashing a custom firmware is the only way to get access to locked items (not for the beginner phone tinkerer.)
Get it warrantied cause any attempt to fix this by you will void the warranty. For everyone else, Remove the faceplate, on the top right you'll see a cable going from your screen to the camera. lift the brown part of the connection and remove the cable. CAREFUL, if this gets damaged you will have to buy a new camera!! After this I would completely remove the camera from it's housing and reseat it.