Question about Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910. Hi, My Tomtom 910 has been sitting in the bottom draw for a month....I took it out yesterday to use it but no joy! I charged the Tomtom for 2hrs the green charge light was showing. I unplugged the unit from the mains, and switched it on...The Tomtom logo.(Black screen and the two Tomtom red hands appear.) For about 30 seconds then the screen goes to green with a picture of the satnav unit in the top left hand corner. I have tried resetting the unit but it just does the above....I have tried resetting the unti several times, and no joy? Any ideas. Thank you in advance...........AudiTT.

Posted by on

  • 1 more comment 
  • fox6977 Apr 16, 2008

    Take forever to turn on,will not turn on many times,slow

  • fox6977 Apr 16, 2008

    Need an Extension 4 go 910,

  • rigogonz May 05, 2008

    I have tried holding the power button down & pressing & releasing the reset button. I get a DOS like screen & it stops at the seeking HDD info. WHAT DO I DO?



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 868 Answers

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Posted on Jun 03, 2008


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 868 Answers

SOURCE: tomtom 910 sat nav.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Posted on Jun 03, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My tomtom 910 does not charge but the charging light comes on so what can i do

Hello there:
What i suggest is removing the battery and check the connections where the battery sits and see if there is any loose connections or is dirty and needs cleaning , and if the battery itself has a bad cell in it it wont charge properly you can take it to your nearest tomtom dealer and have them bench test it too to help find out what is going on with this unit ok>
I hope that this is very helpfull for you.
best regards michael

Oct 23, 2009 | Tomtom GO 910 GPS Receiver

7 Answers

My Tomtom 910 is having charging issues.

Hi Evan,

The rubber bungs often come out but it doesnt usually effect the charging although the rubber bung is there to help reduce vibration when used with a mount in a car. I have had many 910's here in the past with the bungs missing but never had any problem with them latching into the mount. I would think your problem is either some other plastic part is worn or broken. However , if you feel that the problem is the bung then I would go with your instinct but you might have to find something else to fit in the hole as parts are not readly available for TomToms unless you buy a whole unit thats faulty to use as parts / spares. Im'e sure something could be made to fit possibly part of an eraser or similar rubber part. You might also be able to use a small rubber cable grommet or similar.
As far as I know , it isnt possible to get a virus on to the TomTom as such but it is possible to get corrupted data on the hard drive ( or SD card with other models ) especially if you download things such as voices etc. I have had TomToms here were owner has downloaded comic voices and the files have caused very strange things to happen with the TomTom. I even had one where a voice file was making it look like the screen was damaged , so , your'e correct in thinking that way. In your case though , I doubt if the dowloaded voices have effected the charging , its more likely the poorly fitting mount thats casuing your problems.
If you manage to get the green light on ( this only shows power is going to the TomTom , it does NOT confirm charging ) then leave it for a few hourse before attempting to turn the TomTom on as that will ensure a resonable amount of charge especially if you battery is very flat.

Hope this helps . ( please rate the above reply if you think its helpful in any way )

Good Luck

Sep 20, 2008 | Tomtom GO 910

1 Answer

Tomtom 910

reset button located where the mount goes use paper clip to reset, then connect to computer and download updates

Aug 13, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 problem

Hummm, this is a tough one...

1: Can you see the device in win explorer?
If yes, try to run "chkdsk /f" in a dos prompt.

2: Do you have a working backup?
Then you can format the internal drive through Windows or similar. Format with FAT32, the reinstall backup.

3: Run the Clear Flash tool:


3: Still no joy?
Then maybe send it in for repair, or buy a new one?

May 26, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 sat nav.

Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Faulty tomtom go 910

have to send it in to get battery replaced.

Jan 20, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

GO 910 not finding satellites

had same problem/reloaded thru computer/ok till today ,won't turn on now

Nov 03, 2007 | Tomtom GO 910 GPS Receiver

3 Answers

TomTom 910 charger question

Yes, you can.
I presume the charger has an USB connector.
5v and 2A are the correct figures for a Go910.

Aug 24, 2007 | Tomtom GO 910 GPS Receiver

Not finding what you are looking for?
Tomtom GO 910 GPS Receiver Logo

Related Topics:

298 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

489 Answers


Level 3 Expert

77499 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides