Question about GE Profile 25.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

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Ice maker stopped making ice

I suspect the paddle is stuck in the wrong position. Water supply is turned on and switch is on in the ice maker. Dispenser is not locked. Water filter was replaced in January - and I can get cold water from the door. That is why I suspect the paddle - but there is not solution in the manual. Any ideas??
Dave

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  • GE Master
  • 43,501 Answers

Hi,
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

http://www.fixya.com/support/r3876071-ice_maker_problems_ice_maker

heatman101

Posted on Apr 25, 2010

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Posted on Jan 02, 2017

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GE Side-by-side PSSB6KSXCCSS paddle stuck in off position on ice maker. Spring is in correct holes but paddle does not move


Your ice maker will move the arm if working properly. I bet the ice maker is dead and the ice forks are stopped in a position other than the home position
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Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

Nov 15, 2015 | Refrigerators

1 Answer

How do I "Prime the Water Supply System" refereed to in use and care guide that came with my new Kenmore French Door Bottom Freezer, #253.70413411. Cannot find instructions in the manual only reference to...


Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy

Mar 02, 2015 | Kenmore Refrigerators

1 Answer

Ice maker stopped working


run service test with volt meter hooked up to the two terminals on water valve if you get a 110 volts to water valve when it is called for and water valve dose not open then the valve is bad. make sure the water valve screen in the end of it is not stopped up.

Jun 19, 2013 | Kitchen Appliances - Others

2 Answers

Samsung rf4287hars dispenser not dispensing ice


SAMSUNG RF4282/HARS has a total backwards-double negative on the menu screen ( at least to me ) tho granted, the ice maker is perhaps, lets say, one of the slower cube makers I have ever seen... it has a setting that is .... "Ice Making OFF".... with the option ON/OFF.... make sure that setting is set to OFF if u want ice, or non Orange on the ON screen, or no ice will be made... It could have been worded much better... ie: "Turn Ice Making Off" with option yes or no... but no... My mind says...Make Ice, have options yes or no = just that....if I select YES ... ice making should be on.... not with Samsung... Kinda should go with the other setup settings that Samsung has..... simple yes/no
Words are.... ( selection )
"Ice Making OFF" setting should be set to OFF... just to do that... you are turning the shut down mode OFF and u will be making ice ( you are turning the shut down ice making function OFF in common terms)
As expensive as this machine is.... It should be easier and programing should restore after a power flux.... anyone wanting a lot of ice... forget this machine... we continue to purchase bagged ice and keep it in the freezer in the garage, it can\'t keep up on a daily basis.... I continually have to re-enter my WIFI passcode at every power outage... ( sometimes a lot in summer with storms )
My wife wanted it.... steel look.... she now finds she hates keeping it clean... NEVER AGAIN.... Samsung has some great products, but we have to suck up on this one... never again

Feb 27, 2013 | Samsung RF4287HARS French Door...

1 Answer

Ice maker stopped working. Red light is blinking.


  • That means no flow of water to icemaker. So check the solenoid valve paddle is stuck/jammed due to a fault in the Valve; replace valve.
  • accumulation of frost in the water supply tube &/or blockage
  • defrost button stuck
push the door close button with your thumb, insert the ice tray, any water flowing into the icemaker??----------- observe the position of the paddle & don't forget to check the defrost button is not engaged.......sodeep

Oct 26, 2009 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Water dispenser


the water tank is frozen ,,, remove the lower crispers in the refrig side and the tank is behind them ,,, use hair dryer to thaw the ice inside it while holding in on the water switch on the door with a glass under it to catch the water / larry

Nov 26, 2008 | Whirlpool GS5SHAXN Side by Side...

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

4 Answers

Icemaker just stopped making ice


As these ice makers cycle there is an arm that moves up while the ice is being freed from the ice maker. After the ice is dumped into the dispenser bin the arm continues a downward motion. If it encounters ice in the downward travel it shuts the ice maker off. If this arm is locked in the full up position the ice maker is manually shut off. Check this arm and make sure it is not locked in the up position.

May 15, 2008 | GE PSS26MGS Side by Side Refrigerator

1 Answer

Ice maker not working, water not going in tray.


Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101


iuoiout

Mar 28, 2008 | Kenmore 21.7 cu. ft. Side-by-Side...

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GE Profile 25.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel Logo

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