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When I play me Pogo games on my laptop, I get as far as "play now" and my computer locks up and goes no further. Can you help me? Wanda Enzweiler

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Wanda,

If you have a good internet connection, then we could think that your internet browser is not working correctly.

First, try to access the Popo games using different internet browsers (i.e. Internet Explorer, Firefox, Opera, etc.). If the problem did not appear while on different browsers, then the problem has something to do with the browser that you are using.

You need to try to clear the cookies, internet files and browsing history. Here's how:

* For Internet Explorer:
1. Run Internet Explorer and click on 'Tools' menu.
2. Go to Internet Options and locate the Browsing History section.
3. Click the 'Delete' button and delete the Temporary Internet Files, Cookies and History.
4. Close the Internet Explorer and re-open it.
5. Access your e-mail.

* For Mozilla Firefox:
1. Run Firefox and hit 'Tools' menu.
2. Go to 'Clear Recent History' and click the drop-down arrow for 'Time range to clear'.
3. Select 'Everything' and then hit the 'Clear Now' button.
4. Close and re-open Firefox
5. Access your e-mail.


* For Safari:
1. Open the Safari.
2. Click the Safari menu (right beside the Apple icon) and select "Empty Cache".
3. When asked "Are you sure you want to empty the cache?", click "Empty".
4. Click the Safari menu (right beside the Apple icon) then go to "Preferences".
5. From the security dialog box, click "Bookmarks".
6. Click on "Show Cookies" button and then hit "Remove All" button.
7. Select "Done".


Thank you and good luck!

Posted on Apr 24, 2010

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