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When I try to play Mahjong Garden, my computer locks up when the "Play Now" screen appears. Can comeone help me

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  • enzweiler533 Apr 24, 2010

    It's the second game that shows on the screen. I'm playing it through Pogo.com.

  • enzweiler533 Apr 24, 2010

    I don't know what to do next to get your answer!

    Wanda

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  • Master
  • 977 Answers

Hi!

In order to help you, I need to figure out which game is it exactly... Is it this one; or that one; or a game by GameHouse or maybe something else??

Regards,
Pelu.

Posted on Apr 24, 2010

  • Ran Kedar
    Ran Kedar Apr 24, 2010

    Hi again, Wanda!

    There are few steps for the solution. Try them in order, one-by-one until the issue is solved.


    1. Clear your browser's temporary/cache files.On Internet Explorer: Go to Tools -> Internet Options; Click Delete... in the Browsing history section. Press delete once again, then press OK to close Internet Options window. Restart the browser and try to play.

    2. Install the latest Flash Player. If any version of Flash Player is already installed, go to Add/Remove Programs (on Windows XP) or Programs and Features (on Windows Vista/7) and uninstall it! Then, install the latest version from here. Once installed, restart the browser and try to play.

    3. Reset Internet Explorer's settings. Open Internet Options (as described in step #1). Go to Advanced tab. Click Restore advanced settings, then click Reset, and Reset once again. Restart the browser and try to play.

    4. If none of the above worked, try using a different browser. I recommend Firefox. You'll have to install the Flash Player for it as well (it's a different version! Use the link provided in step #2).
    Good luck and enjoy playing,
    Pelu.

  • Ran Kedar
    Ran Kedar Apr 24, 2010

    PS: Updating your display adapter driver might also help. Please specify your computer's display driver model if you need any help finding the current driver for it.

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