Question about Creative Labs ZEN V Plus MP3 Player

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Recovery mode how do i take my zen off recovery mode

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  • Anonymous Mar 29, 2008

    I have went to a different and it said to conect it to the computer and it did not it wont do anything

  • Anonymous Mar 29, 2008

    It's on recovery mode & it won't do anything??

  • shana ree Apr 03, 2008

    When i turn my zen on it says that there is a firmware problem

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4 Answers

RESET BUTTON DOSN'T DO ANYTHING IT JUST COMES BACK

Posted on Oct 14, 2008

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Try pressing the reset button

Posted on Jun 27, 2008

It still wont work i dont no what to do and i need my mp3 player

Posted on Jun 26, 2008

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  • 65 Answers

If your Zen is in recovery mode, simply reboot it, and it should go back to its normal screen.

However, if you reboot it and it goes back into recovery mode again, that means there is some problem with your Zen--likely a hardware failure. It will need to be checked out by a technician.

Posted on Apr 01, 2008

  • TheGadgetDoctor
    TheGadgetDoctor Sep 03, 2008

    Try to load the firmware. The firmware will fix this problem 50% of the time. The other 50% of the time it is a hardware failure.

    Click here to download the firmware to your PC. Then connect your Zen via USB and open the firmware icon, then click "Upgrade." If the Upgrade button is gray, you're in the 50% category that has a hardware failure.


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8 Answers

Stuck in recovery mode, firmware problem


i have the same problem of recovery mode. can you help me please

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

4 Answers

Getting out of recovery mode


The recovery tool mentioned above is not designed for the sleek photo. You need to download the firmware for the sleek photo from creative's site. Now we need to get your player recognized to get the firmware loaded. If you have Windows Media Player 11, it needs to be removed. Also remove WMP runtime. After that, restart the pc and your player should be recognized. You can then double click on the firmware program to run it. It might say something like, this firmaware is already installed...do you want to reload it? Click yes to reload.

I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.

Jul 02, 2008 | Creative Labs ZEN SLEEK MP3 Player

3 Answers

Creative Zen Touch stuck in "recovery mode"


Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

Jun 30, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Recovery Mode


I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.

May 08, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Recovery mode


plug the player into a computer that has zen software and it should then come back out of recovery mode , try to stop player playing when you are finished with it so it doesnt keep going to recovery mode

Mar 10, 2008 | Creative Labs Zen Micro MP3 Player

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