Question about Brother MFC 240C All-In-One InkJet Printer

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Yellow ink will not print

I have a brother mfc 240c 3 in one printer

everything else works but the yellow
I have cleaned (several times) , checked to make sure it is installed right and ink is flowing
test print shows only a few spots of yellow printing

how do I get the yellow to print?

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  • 59 Answers

On the Brother MFC series printers it uses remote ink trays as you will know, instead of having print heads directly on the ink cartridge. Whilst this approach makes it cheaper to produce the ink, and easier to change the cartridge, it can make it difficult to clear clogs.

There are several things you can do which may help, but B. and C. are at your own risk. All steps assume you have a new yellow ink cartridge.

A. In paint or another program, create a full page yellow image and keep printing it out. See if it gets any better after each print. If it does, continue until it seems to be working fine.

B. If you can manage to get to the print head, you can get a cue tip, dip it in rubbing alcohol and gently clean the print head. Leave 20 minutes to dry, and then do step A. again.

C. (AS A VERY LAST RESORT AT YOUR OWN RISK. THIS IS GOING TO RUIN YOUR YELLOW INK CARTRIDGE SO USE AN OLD YELLOW ONE IF YOU CAN) If steps A. and B. fail, you can put a "little" rubbing alcohol in the Yellow Ink Cartridge, and keep trying step A. If Yellow starts printing again, swap to a yellow cartridge that does not have rubbing alcohol in it. You are now going to have to cycle through many pages to clear the rubbing alcohol from the ink lines.

Note that if you keep cleaning the cartridges, it is going to use a lot of ink, and may actually hinder solving your yellow ink problem.

Good uck

Posted on Apr 24, 2010

Testimonial: "thanks, very helpful. I will try the suggestions here"

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