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The issue you've described sounds very unusual as DC24's wand handle assembly should be easy to replace after use. It's worth checking there are no blockages in the wand or hose that could be jamming the mechanism.
To me, this problem sounds like either the filters are choked up and cannot breathe, OR.... the bagless cannister is not quite sitting in the machine properly. Honestly, I am more leaning towards the cannister not quite in properly, that is assuming that everything is out of the suction hose.
Start with the process of elimination. Remove and clean the filters with a paint brush or other brush. Get as much dirt and debris off of them as you can and replace them into the machine. Turn on the machine, and using only the hose attachment, feel if the suction is there. If not, try a re-alignment of the cannister and check the hose. a small coin or marble running through the hose will tell you if there is still a blockage in there. Where the attachment hose connects to the bottom of the machine could also be blocked up as well. This will also give the same effect of the dirt blowing out the bottom of the machine.
Lastly, it is also quite possible that the belt has stretched or worn out. This too will contribute to it not picking up. Let me know if this helps, and we will go from there. Good luck, Mark
check your suction hose again, follow it to where it goes into the body of the machine. I assume this will be near where the bagless cannister is. Remove the bagless cannister and look up inside to where the attachment hose should come into the cannister. I believe you are still blocked up there. using a butter knife or something along those lines should free up the blockage. Also, if that is all clear, try re-adjusting the dirt cannister as it may not be on properly to create your suction flow through the hose. Good luck and let me know if I can help further.
It automatically switches over when you disconnect the hose from the power nozzle. No suction it getting to the power nozzle, so the suction is only through the attachments. If there is no suction through the hose, check for clogs in the hose and in the tank where the hose plugs in. Also, check the screen at the bottom of the tank. If there is a clog in the hose or tank, then there also will be no suction to the power nozzle.
Remove all clogs and you should get suction.
Remove the machine side of the hose--is there suction at the machine? If so, run a broom handle or similar through the hose to dislodge the clog. If no suction at the machine, you may need to fish out debris with a hooked stiff wire from the port. Remove the bag and examine the port area underneath for similar clogging. Finally, check the brush area underneath the machine bottom plate for more obstruction. Also, check the brush assembly for debris accumulation. Remove the drive belt and check for free turning of the brush. If turns hard, remove the brush, clean the bearings and roller pins, then apply a small quantity of light oil like 3-1 or sewing machine oil. Hope this helps!
From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.
If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.
If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.
Check the sole plate where the beater bar is. You may have to remove the roller brush flap to get into the roller brush and then check the main dust channel beside it. Usually if there's no suction on the hose it means that:
1) The hose is blocked
2) The filters are needing cleaned / washed and dried for 24 hours or see my tips!
3) There is dust clogging after the beater bar/roller brush.
If the Dyson is throwing out dirt at the back, it could be three possibilities:
1) The main floor head suction channel is blocked. Check the sole plate where the beater bar is, or if you have a cylinder/pull along model check the floor heads and main extension pipes.
2) Check all the inspection tubes especially the bottom part where the main handle hose is. Also check the filters are clean as well as the Cyclone shroud honeycombs are completely unclogged. Use of the upholstery brush is ideal for dust removal on the cyclones.
3) Check the main inspection areas on the Dyson as sometimes a back log of clogged dirt can get stuck. Also check the dust channel points when then bin is taken out.
Hope all this helps!
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Generic problem for all Vacuums No suction no suction I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I’m not sure if you have a canister or an upright but there are thing you can check on both machines, canisters – you can check the suction from the end of the hose and work your way back to the canister, start with the end of the hose, then remove the hose and check the suction on the vacuum – most clogs are in the hose – if you have a hose clog run a steel ball thru the hose to see if goes thru all the way if itdoes than check the bad and the filter, if those are ok you may have a bad motor. If it is an upright, make sure the height adjustment is correct and is adjusted correctly, then use the steel ball and run it thru the attachment hose to see if that is blocked or clogged. Then check the belt and the extension wands to see if there is a blockage there as well, if you have good brushes and the tone changes from high to low and the brushes are actually hitting the floor, then you may have a motor problem and then you might have to replace the motor or fan assm. I hope this was helpful.