Question about Compaq Presario 12XL-505 Notebook
Cannot add or remove programs
Virus attack is most probable cause. I am giving you two online links for scan your system.
To Avoid virus attack always make sure your operating system updates are automatically on, this increases the safety of the system. Also always update your antivirus regularly.
These links do not remove the virus, but this should provide you with the list virus which have attacked your system.
Here are the links: (Suggested Browser Internet Explorer)
Once you are sure there are viruses, you can boot your system in safe mode and run your antivirus to remove them.
Steps to boot into Safe Mode:
Restart the system, Start pressing F8 Key from your keyboard continuously Select Safe mode option from the menu.
Suggestion You can select Safe mode with networking as an option and update your anti virus before running it.
A link which gives steps to enable control panel in vista.
If XP Pro, there are settings in Group Policy for Control Panel.
Start | Run | Type: gpedit.msc | OK |
Navigate to >>>
User Configuration\Administrative Templates\Control Panel\
Prohibit access to the Control Panel
[[Disables all Control Panel programs.]]
This is what gets set by the policy above.
Value Name: NoControlPanel
Data Type: REG_DWORD
Value Data: 0 or 1
0 = disable restriction
1 = enable restriction
Posted on Apr 24, 2010
I just went thorugh this a month ago on my personal laptop and a customers all within a week. If you try to boot into safe mode does it hang or not want to go into safe mode? It may also seem to be letting you have less and less control or won't load certain programs. Then you have a virus. I never could identify it as I had so little control so I ended up doing a system restore. If that sounds familiar the first thing you should do is save or back up your important files or documents. If this follows the same path then you won't be able to do anything within a short while.
If it isn't a virus in your case then you should be able to fix this by booting off of your windows cd and doing a system repair. That will replace any corrupt files such as the control panel cpl files that create the control programs.
Posted on Apr 24, 2010
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Posted on Jan 02, 2017
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