Question about Garmin Nuvi 350 Car GPS Receiver

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Garmin Nuvi 350 with Ver: 5.30 software

The problem with Nuvi 350 is: I just dwnloaded Ver: 5.30 and it runs fine until I plug in either USB charger then it instantly displays a picture of a compter with a USB cable running to the unit. At this point it is frozen up and the only way to unfreeze or use the unit is to unplug the charger. I've tried the reset as well but no better. Any ideas ? Paul

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  • PhilPhotog Jun 09, 2008

    I have the same problem. Loaded the same software rev you did and now my unit shows the computer symbol everytime I plug it in to my cigarette lighter. I'm glad I'm not the only one having the problem... so what's the solution? Any ideas?

  • subs956 Jun 23, 2008

    Same problem; once the battery is depleted, the unit is useless until battery is recharged and it's very slow to charge. Seems odd that the Nuvi 350 would be designed to be inoperable while charging!!!

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From your description this sounds like normal functioning unless I am missing something. When the unit is connected with the USB cable to a computer, it will appear as a storage device (i.e. disk drive) to the computer. I.e. Open 'My computer' and you should see it in the list of devices as another disk drive such as E: or F: or whatever the next available drive letter is on your computer. Now open the drive letter and you will see the files in the NUVI. On mine I see the user's manual as a .pdf (Adobe) file. I don't have explanantions of what the other files contain, but I believe in the user's manual there are explanations for at least some of the files. One or more contain user data and this gives you a way to back up this information so that if you perform a software upgrade that erases all this data, you can re-load it into the Garmin when you are done with the upgrade. You can copy any of these files to your computer by doing a typical file copy operation. I would be careful not to delete any files unless you know what you are doing. I believe deleting some files may cause the Garmin to stop operating, but I'm not sure.

Posted on Apr 01, 2008

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1 Answer

Shut off


You should only see the computer icon when plugging the 350 into a USB port on the PC. If you see it when plugging in a car charger/adapter, then there may be a problem with the mini-USB port on the 350 or the charger is an after-market charger that is not electrically compatible with a Garmin charger. Please see this link for more info:
http://www.sharc.net/gps_charger_repair.htm

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Make sure your DC & AC charger is a OEM charger.

There is a good chance that there is a bad connection on the mini-USB port.

What happens when you plug the unit into the cradle and NOT use the mini-USB jack?

http://www.sharc.net/gps_charger_repair.htm

- Jim
SHARCNET-USA

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Just solved the same problem on my N?vi 350. Looks like my unit had a bad day, because it WAS a software problem. This is what I did: Press and hold the upper right corner off the main screen. Go next, next ... till you reach the audio test page. There you can try several thing. What worked for me was the Test Frequencies button - and then Play. Suddenly there was sound again :) Best Regards Karin

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