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I change the settings on my samsung 71 series, and as soon as I turn off the tv the settings return to the way they were in the store. What am I doing wrong? why does it not save my changes?

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After you have changed the settings, you must go to "user reset" push "enter" two more times, then power off your TV. When you turn your TV back on your setting should be saved.

Posted on Mar 23, 2008

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I have anew Samsung 55 inch model code ue55h6500akxxu but it will not store my settings as soon as i turn tv off an on again it goes back to custom settings


This is from an article I found online:

"It's likely that the television is in Shop Mode. The symptom would be that your settings are defaulted back to the out-of-box settings?

Try holding down the Menu button on the TV (Not remote) for 12 seconds.

OR

Try pushing the volume button up once, let go, and then hold down the MENU button for about 12 seconds.

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--HDTech"

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My TV had the same problem and I have managede to get rid of it. The solution is very simple. This displays mean that your TV is in the " Store Demo" mode and any changes you make will last only for 30 minutes and when the TV is turned off the settings will change back to the normal. Whether you TV is in the "Store Demo" mode can be confirmed by pressing the "Info" button on the remote and you will see that "store demo" appears on the screen. To change this mode to the "home mode" you will have to press the "Volume button" on the TV and when the volume sign appears on the screen then you will have to press the "Menu" button on the TV (not on the remote)and hold it down for about 7to 10 seconds. This changes your TV mode from "store demo" mode to the home mode. Confrim whether the store demo mode has been put off by pressing the "Info" button on the remote to see whether the store demo sign appears on the screen. The store demo is set by sales persons in the shops so that any demonstratation/changes that they make while showing to customers will be temporary as the settings revert back to the original.

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Go back to the store you bought it from. They sometimes lock them.

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RE: Product Defect

If Its new enough to return without store rejection or if you still have a valid warranty --take it back! --

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Best regards
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