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Yahoo Messenger 10 - Video Call Problem on Sony Laptop/Windows 7

Hi,
I am facing problem with yahoo messenger 10 when I try to make video call. The webcam of Laptop is working otherwise fine with yahoo messenger. but the video call or audio call option appear to be disabled.
It does not seem to be the issue with Yahoo messenger version difference, as both sides are using Yahoo messenger 10.
Any help?
Many Thanks, Junaid

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  • 78 Answers

Completely uninstall yahoo messenger from your system and then reinstall it.

Posted on Apr 25, 2010

  • TapsCompWiz Apr 26, 2010


    In that case please try the following.

    TEST SPEAKERS
    Right click on speaker icon in System Tray
    Select "Playback Devices"
    The speaker icon ( checked as working) and volume level graph should be visible
    Right click on the volume graph and click "Test"
    Left hand speakers followed by right hand should be heard

    SET DEFAULT & TEST MIC
    Click "Recording" tab.
    To set required mic as default - click on mic font to highlight and click "Properties"
    In lower dropbox display "Use this device enable" click OK
    Click "Levels" tab and ramp up sliders ( adjust to suit later)
    Return to "Recording". Test mic by speaking and make sure volume graph displays
    Restart computer
    CONFIGURE TO MESSENGER

    Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
    make sure your internet connection and country are correct in the lower two boxes > Apply > OK

    Click ( > ) Messenger > Preferences > Calling and Audio
    Set mic and speakers to show Default equipment
    Run call up assistant to test audio equipment > Apply > OK



  • TapsCompWiz Apr 26, 2010

    As you said that the speakers and mic worked perfectly with other version of messenger, I would suggest you to jump directly on Configure To Messenger Section.


    However, if that still didnt work, then I would suggest perform Test Speakers, Set Default and Test Mic as well.


    I am sure this will resolve the issue.

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Posted on Jan 02, 2017

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New Improvements and features of yahoo messenger 10:
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