Question about HP Compaq nx6110 PC Laptop

3 Answers

My Hp laptop freeze at Startup

My laptop ran out of battery after i charged and try to turned on but the only thing i see is in the middle of the screen and< Press ESc to startup> in the left hand corner . I tried to press esc but it just freeze after that . I have tried to press F8 F10 but nothing happens

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  • tran_thuy984 Apr 25, 2010

    i dont know where is the hard drive ... Can u tell me or describe ... what is it symbol ??

  • tran_thuy984 Apr 25, 2010

    okay i did find and remove the hard drive but it still have the same problem

  • tran_thuy984 Apr 25, 2010

    sorry when i press those button it either frozen or make a noise .... So what should i do ??

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3 Answers

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  • Master
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Tran_thuy984

Try clearing the flee power off the system. To do this unplug the AC Adapter and battery from your notebook. Next hold down the power button for 30 to 45 seconds. After that plug back in the AC Adapter and turn on your notebook. It should boot normally.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Posted on Apr 26, 2010

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  • Master
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1. shut down the laptop and disconnect it from power cord. 2. Remove the battery. 3. Hold down the power button for 30 seconds. 4. Connect the power cord and try to turn it on. 5. Now at the start up try F8 and choose safe mode with networking. 6. Else, at the startup press F2(Delete or F1) to go to BIOS and set BIOS to default settings. Hit F10, ESC once and choose Save and Exit and hit enter. 7. If all of this does not work, you can try to reset your computer to factory setting by hitting F10 or F11 at the startup.
Note: This process would delete all of the data of the computer. 8.If this all also does not work, please try to reinstall the operating system.

Posted on Apr 25, 2010

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  • HP Master
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Hi

try taking out the battery and the power cable for 5 minutes, then hold down the power button for 60seconds, then reconnect the battery and plug in.

Turn on the computer, if you are still unable to start up the computer, try pressing TAB key on the left(below 1, next to Q) and see if anything comes up.

if noting is coming, up.. well try a few times , turn off, turn back on, press TAB a few times and see if it gives you anything.

If you are still stuck there. Remove the battery and power adapter.

now first check, are you in warranty or not? if you are in warranty, stop here.



I you are outside of warranty, lets start narrowing down the problem, in the bottom of the laptop you should have few covers, one of them will store a wireless card, one of them will store your ram memory cards and the last one should have Your hard drive, you need to remove the hard drive from the computer.

Once you have done so, plug in and start the computer, if it goes past the screen where it froze previously, (you will still get a black screen, with blinking cursor) then most likely the hard drive is the issue, put back the drive and if the issue comes back, then its definitely the hard drive.

if noting happens when you remove the hard drive, then its not the problem, do you have a recovery option on the screen when you turn on? Try doing recovery.

Let me know how it goes when you have gotten this far.

Posted on Apr 24, 2010

  • Ekse Apr 25, 2010

    from what you have posted it sounds like there is a hardware problem in the laptop, most likely the motherboard, you need to take it to a repairer to get a repair estimate. if you are in warranty contact your dealer for warranty repairs.




    no magic fix today.

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