Question about Acer Aspire 5500 5570-2609 Laptop

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Acer crystal eye webcam

I have an Acer Aspire 5520-5112 with the built in webcam. My opperating system is Vista. The problem that i am having is when i click on the icon for the crystal eye it says " a problem has caused the program to stop working correctly. Windows will close the program and notifiy you if a solution is available. I have updated the drivers for it and windows as well but still i have this problem. I have though found that if i am a messaging program and they request to see my webcam it will work but not if i send it or just want to take a picture. It does sound wierd but it is true. Hopefully you can help me with this where nobody else has been able to thank you in advance for any help you can give me.

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  • bandies Jul 31, 2008

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Hey,
Try taking all your pictures from Windows "my pictures" folder and move them somewhere else. I moved them to another folder and just called it Photos. And all of the sudden my camera worked... I have no idea why!
Hope this helps

Posted on Mar 25, 2008

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Posted on Jan 02, 2017

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I have aspire 5755 laptop with window 7 but i am unable to use inbuilt webcam.i have not original window 7 and also not acer crystal eye webcam driver.please help...


You need to download the drivers for your crystal eye web cam. Go to this link: http://us.acer.com/ac/en/US/content/drivers

When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire 5755 Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.

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Please install the Acer Crystal Eye Webcam Application from www.support.acer.com .Please make sure that you download and install the application and driver for the right operating system ( WIN 7)

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Probably you have software disc who came with laptop in that disc you have software for webcam (Acer Crystal Eye)

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Acer crystal eye webcam


yeah sure it is made for that purpose for video conf and picture taking just go to start>all programs>Acer Crystal Eye folder u will find the icon there just make a shortcut from there to ur desktop if u dont find it there then just go to "C:\Windows\Acer Crystal Eye Webcam.exe"

otherwise ur webcam utility is not installed just download the utility from

ftp://ftp.support.acer-euro.com/notebook/aspire_5315/vista/Drivers/

pls rate me fixya if i have fixed ur problem pls let me know if u want more help on this

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Acer crystal eye webcam software can be downloaded here:

http://acer-crystal-eye-webcam.software.informer.com/

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Make sure that another webcam application isn't running such as Crystal Eye or whatever program you use to take pictures with the webcam.

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Acer Crystal Eye Webcam


maybe the webcam isn't compatiable with the program you are using

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ACER CRYSTAL EYE WEBCAM


the best option u have right know is contact acer they will be able to guide u better coz they know their system better than anyone

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