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Hi, I wrote in a couple of days ago about my camera resetting every time I turn it on. It's a Casio Exilim EX-S500. It appeared that the battery wasn't connecting right. I bought a new battery, thinking it might be the battery itself, but it's not. It's just not catching when I push it in. Is there a way to fix this? It doesn't appear that anything is broken/missing in the battery compartment. Thanks in advance for your help.

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  • sarahhunt40 Apr 24, 2010

    Thanks for the advice, I tried to move one of the prongs and it popped off. Do you know if it's possible to get replacement parts for battery connectors?

    Thanks!


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Hey,

Basically, the pins that touch the battery, you can most likely pull or twist them down a little bit without breaking anything.

If you want to be sure you don't break it, and if you are outside of warranty and you can't get them by pulling carefully. Then I would take the cameras case apart, in the hope of getting to the battery compartment and then adjusting those contacts a little.

Let me know if you need further assistance or if you have any questions.

Posted on Apr 24, 2010

  • Ekse Apr 24, 2010

    You would have to open up the camera and put it back on its place, possibly might need a soldering iron to solder it back on its place on the circuit board.

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Hi - You can download the manual by clicking the link underlined in blue below:

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