Question about SanDisk Sansa Fuze MP3 Player

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My sansa mp3 is saying refreshing your media - SanDisk Sansa Fuze MP3 Player

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  • SanDisk Master
  • 102,366 Answers

Slide the power switch up all the way and hold it there for ten or fifteen seconds.

Posted on Jan 10, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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mixmaster
  • 626 Answers

SOURCE: My Sansa e250 MP3 is buggin

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Oct 15, 2007

SOURCE: sansa

I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Posted on Jan 25, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: my scandisk sansa clip mp3 player is fozen at the refresh database screen

Reset the device first by holding in the power button for 15 seconds or longer.

If this fails, download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

Posted on Feb 19, 2008

  • 1 Answer

SOURCE: My Sandisk sansa fuse keeps on showing Refreshing your media

Hold the power button for ten seconds and it will reset it take out any memory and blow it out stick it back in and turn it back on

i have one it does that all the time i did that and it hasn't done it once since then

Posted on May 31, 2009

  • 343 Answers

SOURCE: The mp3 player is frozen

Press and hold the power button. Hold it long enough (10 to 15 seconds ) it will eventually turn the frozen player off. Press the power button again to turn it back on. You can try formatting the player again either through windows media player or (if a v2 model) through the player's own menu system. Failing that, put the player in MSC mode and format it from Windows Explorer. I would also update the firmware. I have attached the link to the Sansa site to find the firmware and further instructions.
Thanks for using FixYa.


http://forums.sandisk.com/t5/Sansa-e200-series/bd-p/e200

Posted on May 29, 2011

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Related Questions:

1 Answer

It says refresh database


Having gone over a month with no response, I assume this is no longer a problem.

May 11, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

When I turn on the Sansa MP3 player is says refreshing your media and just sticks. What do I do?


Having gone over a month without a response, I assume this is no longer a problem.

Apr 19, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

My sansa is always freezing up. its stuck on the "refreshing your media" screen. how do i unfreez it?


Push the power button up and hold it there for 20 seconds, this will reset the player.

If this does not work just post back for a few options.

Feb 15, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Sansa e260r had a refresh data screen froze


http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe

Jan 22, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk sansa clip mp3 player


i need to know how to refresh data base

Nov 20, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Try to listen to songs on my Mp3 player (sansa c240) it no wrk


You have to connect the mp3 player to the computer and refresh your device through Bearshare - their songs have fixed licenses, which require you to refresh every 30 days or less.

-Tha Mp3 Doctor

Nov 17, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I DONT KNOW HOW TO REFRESH MY SANSA MP3


hold down the on button on the bottom left hand side, keep holding it till the sansa turns itself off.  After its turned off switch it back on, ive had the same message up many times 

Oct 06, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

How do you refresh database?


This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

Feb 02, 2007 | SanDisk Sansa e250 MP3 Player

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