Question about Philips DVDR3450H DVD Recorder/HDD Recorder

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DVDR 3460H - problem ejecting disk


Disk is being read by player but gets stuck and we are unable to eject disk from player - player is freezing and will not respond to remote or player buttons

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  • debij75 Sep 18, 2008

    i have same problem - i can not eject the disc from my Philips dvdrecorder (250gb - DVDR3460H) - when the player is turned on - it automatically starts scannin the disc thats in the drive and i can not prevent it, interrupt it or do anything with it - i contacted philips - they advised me to download the updated software - which is all well and good and i did do that.. only problem being - I NEED TO GET THE STUCK DISC OUT OF MACHINE FIRST SO I CAN LOAD THE DISC WITH UPDATE ON !!!.

    thank you philips - you were a great help!..

    please help i am stuck stuck stcuk

    yours frustrated


  • Anonymous Jan 23, 2009

    I have the same problem. any solutions to this?

  • Anonymous Feb 22, 2009

    the same case either. i havent contacted philips yet but i still wished we could help it out without getting to em. several times ago, the same problem occured once, and i help when i first make power on then without trying to let the player read it pressed the "tuner" button on the rc, afterwards i touched the eject button and it worked well. but this time the dvd really stuck in there. although it was a computer made non-copyrighted disc, it's not one of a kind so i really don't understand why this "stuck" problem occured, unreasonable


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1) Turn it upside down.
2) Turn it on
3) Press eject button & use screwdriver with special slot

Similar example

Posted on Oct 16, 2009

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You'll need a security screwdriver to undo the silly screws that keep the chassis cover on. (Not a phillips screwdriver, ironically!) You've unplugged it from the mains, of course.
Use the same screwdriver to unscrew and remove the DVD disk unit. (The tray has a decorative blac strip clipped to it which you'll need to remove in order to comletely get the unit and tray out opf the chassis.
Now carefully prize off the top unit and look for the little motor and drive belt that operates the disk tray opening ghears. You'll probably find this has broken. I think when I replaced mine it was a 25mm drive belt with a square cross-section that I needed. It cost me about 50p on ebay to get the right one and fix the tray.
Hope this helps

Posted on Oct 13, 2012

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I had same problem with my Philips Dvd3460h, the only way i could get disk out was to take the top off the unit, and on the front left hand side (on the actual disk draw) there is a white disk, i gently lifted that white disk and kept it raised while pressing open/close button again, to eject disk and draw opened allowing me to take the out...

This has happened a few times now, the odd disk wont play or eject and each time have had to do the same thing to get the disk out..

hope this helps

Posted on Oct 15, 2009

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Philips DVD recorder, (250gb) DVDR3460H. can not remove disk .........

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Hi Rock.

I had the same problem like this on my machine. The best way to fix it is to turn the machine off completely and hold on the eject button then turn the power on. You want the first thing the player does is to eject the disk without trying to read it first.

I hope it works let me know if it doesn't and i'll try and recreate the problem on my player and see what i can do to get the disk out.

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I have had some luck in unplugging the machine for five or ten and then trying again. I have spent five to ten minutes trying to get the darn thing to spit out the disk and it refuses. Unplugging either gives me time to cool off or it helps the machine :)

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Unplug power cord.
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Unplug power cord.
Plug back power.
Turn on the unit and press repeatedly the eject button at the same time. If you successeed in ejecting the disk before the player starts reading TOC(disk initial track), then the disk will eject.
If that does not work, then there is an internal fault, in that case the unit must be taken apart to remove the disk.

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hi jodestar,
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