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Optiarc DVD-RW AD-7560s: ''Windows cannot start this hardware device because it's configuration information (in the registry) is incomplete or damaged (code 19) This is for a Sony VGN-NS110E Viao Laptop computer. Any ideas on how to fix?

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In my laptop its showing (cord 39)

Posted on Apr 28, 2010

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I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Mar 22, 2012 | Acer Computers & Internet

1 Answer

My optiarc dvd+-rw ad-7560s will not read discs it says that the driver is corruted or not present where can i redownload this driver or how can i fix the prob.


go into control panal click on system then device manager right click on the dvd driver and then click scan for hardware changes this will re install it to cosmos correct setting s

Sep 10, 2011 | Sony Computers & Internet

1 Answer

My DVDrom that is (Optiarc DVD RW AD-7580S ATA) dose not recorginse any disk of late when I opened my device manager it says the configuration information in registry is incomplete or damaged


Click on Start -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator.

Paste the following line and hit enter afterwards

bcdedit /set loadoptions DDISABLE_INTEGRITY_CHECKS

Then restart and see if that works.

Apr 12, 2010 | Computers & Internet

1 Answer

Windows vista updated and now my optiarc dvd rw drive won't work


You will have to uninstall the drive and reinstall again. I think the drivers for the drive is not properly installed. But if all this does not work, then I think you will have to do a system restore.

Best wishes

Oct 29, 2009 | Sony NEC Optiarc AD-7200A IDE Internal DVD...

1 Answer

E DRIVE DISAPPEARED FROM LAPTOP (ACER)


this is a known issue check the microsoft website on how to work on this,. look for the part where you need to do something with your registry.

Dec 18, 2008 | Computers & Internet

1 Answer

Dvd device!!


do that device is a new one or not? its a malfunction,, maybe. if do have the warranty deal with it as early as possible.

Jul 13, 2008 | Computers & Internet

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