Question about Brother IntelliFax-2820 Laser Fax
I have the problem with my Brother IntelliFax-2820.
Everething looks clean, but I have an
error message:Document jam Clear the scanner jam then ptess the Stop key.
Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence
Posted on Apr 23, 2008
The error message I was receiving was "Clear scanner jam and then press the stop key".
It was resolved when I cleaned off the sensor under the first roller that feeds documents through the scanner.
It seems that the dust on the film of the sensor was being detected as a something jamming the machine since it could not be fed through. Looks like it is also important to clean the roller since that was putting more dust on the sensor.
Posted on Mar 12, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 22, 2011 | Brother IntelliFax-2820 Laser Fax
Apr 13, 2011 | Brother IntelliFax-2820 Laser Fax
Jun 29, 2010 | Brother IntelliFax-2820 Laser Fax
Feb 23, 2010 | Brother IntelliFax-2820 Laser Fax
Sep 01, 2009 | Brother IntelliFax-2820 Laser Fax
Jul 28, 2008 | Brother IntelliFax-2820 Laser Fax
May 03, 2008 | Brother IntelliFax-2820 Laser Fax
Oct 29, 2007 | Brother IntelliFax-2820 Laser Fax
2,896 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: