Question about Brother IntelliFax-2820 Laser Fax
I have the problem with my Brother IntelliFax-2820.
Everething looks clean, but I have an
error message:Document jam Clear the scanner jam then ptess the Stop key.
Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence
Posted on Apr 23, 2008
The error message I was receiving was "Clear scanner jam and then press the stop key".
It was resolved when I cleaned off the sensor under the first roller that feeds documents through the scanner.
It seems that the dust on the film of the sensor was being detected as a something jamming the machine since it could not be fed through. Looks like it is also important to clean the roller since that was putting more dust on the sensor.
Posted on Mar 12, 2012
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Posted on Jan 02, 2017
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