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When i load the software the scansnap manager has a Red Circle with a Red X through it and the Blue light on the scanner is continuasly flashing.

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  • philip774 Apr 24, 2010

    hi!! its me again!!

  • Adnan Bhatti
    Adnan Bhatti May 11, 2010

    I be will responding to your queries via e-mail on this thread.

  • Adnan Bhatti
    Adnan Bhatti May 11, 2010

    Sorry for the interruption but it seems that due to a minor technical problem the chat ended unexpectedly. Please login to your profile and try to reconnect. I may be able to reconnect or we may continue by e-mail if you prefer.

  • Adnan Bhatti
    Adnan Bhatti May 11, 2010

    Please check you model: (copy each links to your browser's address bar) Windows version:http://www.fujitsu.com/us/services/compu... Mac Version:http://www.fujitsu.com/us/services/compu...

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  • Master
  • 1,188 Answers

Hi,

As I was previously telling that there are two sub models in this category: S300 and S300M. The 'M' denotes for Mac. If you do not have this model your scanner will not work with Mac even if you install the correct drivers. These scanners do not use TWAIN drivers but use proprietary interface meaning you cannot use other drivers.
But there is a chance you may be able to make it work with Mac. Please let me know the version of your Mac and I'll see if can find some workaround.

Posted on Apr 24, 2010

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1 Answer

NEED SCANSNAP 1500 DISK NEW SCANNER DISK IS LOST


don't know if you ever got this resolved but....

http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.html

check under the operating system tab to select the right installer for you.

Mar 23, 2013 | Fujitsu ScanSnap Manager

2 Answers

Scansnap hardware error 0x00048004


I had this exact same problem. Turned out that I was using the wrong power adapter. Enough power to turn on the scanner lights and connect to the computer, but not enough to actually perform a scan. As soon as I realized I was using the wrong power cord, I switched it up and voila!

Jan 23, 2013 | Fujitsu ScanSnap Manager

1 Answer

Blue light flashing on ScanSnap S510


The blue flashing like generally means that the scanner is doing a scanning operation.

Nov 29, 2011 | Fujitsu ScanSnap Manager

2 Answers

My scanner keeps flashing and not pulling the paper through, I cannot seem to figure out why it will not scan. It does this quite often, what is the problem that is causing this? Scansnap S1500


Go to msconfig or if you have a registry cleaner, go to the startup menu. Disable and ssmgr (scansnap manager in pfu). Reboot. Open the ScanSnap 1500 and then start the ScanSnap manager. The scanner is now ready to scan.

Jan 26, 2011 | Fujitsu ScanSnap Manager

1 Answer

Scanner will not pull the paper all the way through & scan. Scanner says not valid folder to save image is selected . Set the save folder for the scanned image data. I don't know what to do


Hi,

Try to scan by using the quick menu as I described below:
Check for the ScanSnap Manager icon on the taskbar.

5d5f1b3.jpg Right click the mouse button over that ScanSnap Manager icon.
Select “Scan Button Settings” from the Right-Click Menu.


2344c41.jpg Select the “Use Quick Menu” check box (it must be checked).

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Load the document in the ScanSnap which you want to scan.
Pres the “scan” button on the ScanSnap.
Click the “Scan to folder” icon in the quick menu when scanning is completed.

b9aa3b1.jpg
The “Scan to Folder” dialog box appears.

d99daf5.jpg
Check the scanned image in the “Scan to Folder” dialog box.
By clicking save buton, save the scanned data in a specified folder which you select chancing the filename as you want.
Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Apr 09, 2010 | Fujitsu ScanSnap Manager

1 Answer

Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
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    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
    space.gif
    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
    space.gif
    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

Mar 07, 2010 | Fujitsu ScanSnap Manager

2 Answers

My Fujitsu ScanSnap S510 only flashes 5 blue lights


I got off the phone with Fujitsu and i was told you need to make sure that the ScanSnap Icon is in the system tray without a Red Line cross through it, so if it is not in your system tray start the snap scan program, if it's disabled re-enable it and you should be good.

May 26, 2009 | Fujitsu ScanSnap Manager

1 Answer

Scansnap manager won't properly install on windows xp...


Problem solved. Ignore the "Windows XP approval" message & continue with the fix suggested in the troubleshooting section of the manual.

Feb 18, 2009 | Fujitsu ScanSnap S510

1 Answer

Scansnap 510 on Vista 64 bit system?


Yes, it *IS* possible to run your ScanSnap S510 scanner on a 64-bit Windows operating system (e.g., Vista 64-bit, Server 2008 64-bit, etc.) but you will need to contact Fujitsu customer support (go to Fijutsu's website and look up their telephone number) and ask them to send you the link (along with username/password) to download the 64-bit versions of the ScanSnap Manager software as well as the CardMinder & Organizer software (optional).

FYI, as of March 2009 that is, the 64-bit version of the ScanSnap Manager is 4.2 L14 and the actual file name that you'll be downloading from Fujitsu's website is called "ssWv42x64.exe" (220 MB file).

Again, this software is NOT available from the public portion of Fujitsu's support website due to legal licensing restrictions. Additionally, this is NOT the same thing as some of the "updates" for Vista they have floating around the public technical support portion of their website.

Hope that helps!

Dec 31, 2008 | Fujitsu ScanSnap Manager

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