Question about Magic Chef Refrigerators
MCBR1020W, 10cf., new fall 2009, defrost only works 2 mos, then must be unplugged overnight to kick back in. Part was replaced once, told to unplug it periodically. Not satisfactory situation, might as well have an old manual defrost!
You have an unlimited warranty for the first 12 months, and are entitled to a proper repair.
Could be a factory defect.
My advice is get hard nosed with them. The people you are dealing with did not design the machine but are responsible to correct or research or worst case scenario replace the machine.
The factory will eventually compensate them.
Posted on Apr 24, 2010
Testimonial: "Good answer. I'll try it, see if I make any headway. "
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Posted on Jan 02, 2017
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