Question about A4tech A4 tech G6 saver Mini Wireless Desktop Keyboard Mouse (878577003768)

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Keyboard not responding. just bought it today.. i've check everything, battery, drivers and receiver are all ok.

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  • s_portal06 Apr 24, 2010

    what do you mean not enabled? i forgot to mention that i was able to use it just once that was after installing the drivers. i decided to take a nap and then when i turn on the pc again the keyboard won't work but the mouse is ok.

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After six months of using the same keyboard / mouse combo with no problems, I had exactly the same problem as you one day (keyboard wouldn't connect, but mouse OK), I resolved it by powering down the mouse (hold the 'connect' button) and then sync-ing the keyboard using the USB key. When I powered the mouse up again, both pieces of equipment worked fine again. Hope this helps.

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Posted on Sep 11, 2010

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Might be possible that your device is not enabled,

Posted on Apr 24, 2010

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Hi, Ausus Laptop Gaming. Use to use Logitech wirelewss keyboard and mouse over 3 years no issue. Just today only the mouse stop working, change battery, restart comp., not even the laptop mousepad...


Make sure your mouse and keyboard are close to the receiver (the thing you plug into a usb port). Also make sure you plug the receiver into another usb port because maybe some of those ports are incompatible with the receiver or some ports may be failing. Last, make sure you install the driver (program that came on the cd for your equipment) on the computer.

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As I remember it, the EX 100 was plug and play on my XP PC. The batteries are NOT a problem - as they check OK. I periodically have both mouse and keyboard FREEZE After restarting XP computer everything...


Connect an additional wired keyboard to your pc. And when the freeze happens check if the pc responds at all, using the wired keyboard. If its not responding , its an indication of a faulty PSU or motherboard.

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These keyboards only seem to work with a certain type of battery. I found the best results with a plain ALKALINE battery. I'm specifically using an Energizer, but I would guess most any Alkaline would work.

My original battery went dead after 6 months, and I replaced with a rechargeable Nickel-metal hydride (NiMh). My keyboard started behaving sluggish less than 24 hours later. I thought there was no way it was the battery, because these are the batteries that last forever in a digital camera (when Alkaline's get drained in about 1 hour in a digital camera). I tried ever fix possible, even blaming it on a new wireless router I had put in. I changed the router's wireless channels, removed cordless phones, and about everything else.

Finally I put another set of rechargeable batteries in, and everything worked great for about another 24 hours. I then decided to go back to a plain Alkaline battery, and all has been well for over a week now.

I'm sure that's not the issue for everyone, but maybe it will help some. So many of the batteries today are made for digital devices, and we had to look specifically for the Alkaline, making sure not to get a NiMh or Lithium Ion battery.

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud




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Did you try the following.
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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Solution. My wireles keyboard stopped working except for the F-Lock key, the Media key and the sleep key. It wasn't batteries, even though I tried, communication was there because the above keys were working. Remove the batteries from your keyboard and let it sit for about 10 minutes. Press the red connect button a few times and other various keys every few minutes during that time. This may be the whole "capacitor discharge" trick, but I tired that with someone elses instructions and my keyboard did not work after 2 minutes of key pressing. I think it just needed more time to clear out the secure settings. Good luck, I was about to trash this keyboard until I tried again

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Cordless Desktop EX110 Keyboard doesn't respond


Look on underside of keyboard there should be a button to push that will transmit to the receiver
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Keyboard wont respond


Often this is simply because the radio link between the receiver and the mouse/keyboard has been broken. Some possible reasons for this are: flat batteries, insertion of new batteries, connector to the computer removed, etc.
In the first instance, you should restore the Logitech devices to a defined status (reset). To reset the device:
Remove the batteries from the mouse/keyboard for approximately ½ hour.
Press and hold the "Connect" button on the receiver for 15-20 seconds. Make sure that the receiver is connected, the PC is switched on and that there are no batteries in the devices. After resetting, insert new batteries and restore the connection as follows:
  1. Press and hold the "Connect" button on the receiver for 1-2 seconds.
  2. Then immediately press the "Connect" button on the bottom of the mouse (locate this button before you start, all cordless mice have a "Connect" button)
  3. Move the mouse around to check that the connection is working correctly
  4. Press and hold the "Connect" button on the receiver again for 1-2 seconds.
  5. Then immediately press the "Connect" button on the bottom of the keyboard (locate this button before you start, all cordless keyboards have a "Connect" button)
  6. Use the keyboard to check that the connection is working correctly
  7. Both devices should now be working correctly
If one or both of these devices is still not working, try them on another compatible PC system to ensure that the fault does not lie with your PC system.

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