Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Getting a message Error: Right cartridge incorrect.

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In fact, this error takes place when the printer itself damages the black ink cartridge. Usually, this is a software glitch so you can do a service trick to clear this error: you open up the lid, as if to
replace the cartridges, you can carefully detach the hinge at the bottom
pivot and open the top wide open. On the Left hand side you will see a
round flat battery - you want to remove the battery and then replace it
after about a minute. Just be careful and ground your body to a metal
part of the case, have ALL cables unplugged before you do touch it and
be carefull as the chips on the circuit board are static sensitive. Also
try not to hold the battery by the top and bottom - it may short circuit
and you will have to replace it.
This will reset the ram and clear the error until it detects again.
If it immediately comes back, then you may very well have a failed printer.

Posted on Apr 24, 2010

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I just bought two new cartridges for my Lexmark X3550 and I keep getting an error message that the right cartridge is incorrect


HI,

I was getting that message too, for both cartridges, I did a search on the internet and found that its a manufacture problem and it has a little upgrade program you can run to fix this problem, and viola, it started working, so happy now!
http://lexmarkanswers.blogspot.com/2009/06/leftright-cartidge-incorrect-huh.html

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I'm getting a message, : Left and Right Cartridge Incorrect.


if u feel cartridges are fine and installed properly then there can be only 2 reasons for the error.either the copper points that detect ur cartridge circuit are not clean and cannot detect ur cartridge, clean them with a damp tissue to remove any dust .it will solve ur problem if still it does not work then its a cable of the carriage which can be faulty. check it out if the cable is faulty replace it.

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If it says to check the right cartridge (Black), replace it with a brand new one or one you know is good.

Walgreens will test and refill your cartridge for ~$10.00 (black).

I have heard of new OEM HP cartridges being bad.

The printer checks the cartridge level sensor and the electrical stuff.

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I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

I dont work for HP, I do know printers :-)

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There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

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